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Results for "help desk support"
- Status: AI skills
Skills you'll gain: NoSQL, Data Warehousing, SQL, Apache Hadoop, Extract, Transform, Load, Apache Airflow, Web Scraping, Linux Commands, Database Design, IBM Cognos Analytics, MySQL, Apache Spark, Data Pipelines, Apache Kafka, Database Management, Bash (Scripting Language), Shell Script, Jupyter, Generative AI, Professional Networking
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, OpenAI, Expense Management, Artificial Intelligence, Personalized Service, Expense Reports, Workflow Management, Artificial Intelligence and Machine Learning (AI/ML), Google Workspace, Creative Thinking, Productivity Software, Creativity, Business Process Automation, Digital Transformation, Google Sheets, Automation, Innovation, Natural Language Processing, Test Case
Skills you'll gain: IT Infrastructure, Information Systems Security, Computer Networking, Desktop Support, Systems Administration, Network Troubleshooting, Remote Access Systems, Network Security, OSI Models, Package and Software Management, Application Security, Cybersecurity, Disaster Recovery, User Accounts, File Systems, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Technical Support, Software Installation
Microsoft
Skills you'll gain: Business Software, Computer Hardware, Hardware Architecture, Generative AI, Operating Systems, Data Storage Technologies, Computer Systems, Data Maintenance, Enterprise Security, System Software, Information Technology, OS Process Management, Data Storage, System Configuration, Microsoft Windows, Technical Support, Servers, Cybersecurity
University of Virginia Darden School Foundation
Skills you'll gain: Strategic Thinking, Digital Transformation, Business Strategy, Cloud Computing Architecture, Competitive Analysis, Cloud Services, Business Transformation, Cloud Security, Cloud Infrastructure, Big Data, Cloud Platforms, Data Analysis, Statistical Analysis, Cloud Computing, Artificial Intelligence, Generative AI, Apache Hadoop, OpenAI, Product Lifecycle Management, Business Technologies
Skills you'll gain: Istio, Node.JS, Software Development Life Cycle, Server Side, MongoDB, Application Deployment, CI/CD, Cloud-Native Computing, React Redux, NoSQL, Kubernetes, Restful API, OpenShift, Git (Version Control System), Cloud Applications, Containerization, GitHub, HTML and CSS, Ajax, Interviewing Skills
Macquarie University
Skills you'll gain: Microsoft Excel, Dashboard, Excel Formulas, Spreadsheet Software, Data Visualization, Excel Macros, Data Validation, Data Analysis Expressions (DAX), Data Cleansing, Data Modeling, Business Intelligence, Workflow Management, Financial Modeling, Data Management, Microsoft 365, Consolidation, Data Integrity, Data Entry, Business Reporting, Productivity Software
Skills you'll gain: IT Service Management, Technical Support, Desktop Support, Service Level, Help Desk Support, System Support, End User Training and Support, IT Management, Remote Access Systems, Issue Tracking, Technical Communication, Technical Documentation
Skills you'll gain: New Product Development, Product Management, Product Lifecycle Management, Agile Software Development, Product Development, Innovation, Product Roadmaps, Agile Methodology, Kanban Principles, Product Planning, Product Strategy, Product Testing, Project Management Life Cycle, Agile Project Management, Product Marketing, User Story, Sprint Retrospectives, Stakeholder Management, Competitive Analysis, Technical Product Management
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Skills you'll gain: Peripheral Devices, Computer Hardware, Computer Systems, Operating Systems, Desktop Support, System Configuration, Microsoft Windows, Linux Administration, Hardware Troubleshooting, Networking Hardware, Data Storage, Information Technology, General Networking, System Support, Mac OS, Technical Support, File Systems
Skills you'll gain: Git (Version Control System), GitHub, Version Control, Cloud Services, Debugging, Puppet (Configuration Management Tool), Infrastructure as Code (IaC), Bash (Scripting Language), Configuration Management, Test Automation, CI/CD, Cloud Infrastructure, Cloud Computing, Technical Communication, Scripting, Network Troubleshooting, Web Services, Python Programming, Restful API, Computer Programming
In summary, here are 10 of our most popular help desk support courses
- IBM Data Engineering: IBM
- ChatGPT: Excel at Personal Automation with GPTs, AI & Zapier: Vanderbilt University
- Soporte de Tecnologías de la Información de Google: Google
- Introduction to Computers: Microsoft
- IBM & Darden Digital Strategy: University of Virginia Darden School Foundation
- IBM Full-Stack JavaScript Developer: IBM
- Excel Skills for Business: Macquarie University
- Introduction to Technical Support : IBM
- IBM Product Manager: IBM
- Customer Service Fundamentals: Knowledge Accelerators