Skills you'll gain: Key Performance Indicators (KPIs), Performance Measurement, Business Metrics, Process Improvement, Continuous Improvement Process, Performance Analysis, Business Process Improvement, Performance Improvement, Performance Reporting, Operational Performance Management, Business Analysis, Business Analytics, Data-Driven Decision-Making, Goal Setting, Prioritization

Skills you'll gain: Risk Analysis, Risk Management, Business Risk Management, Enterprise Risk Management (ERM), Business Analysis, Portfolio Management, Solution Design, Project Implementation, Solution Architecture, Business Solutions, Business Strategies, Business Planning, Workflow Management, Business Workflow Analysis, Cost Benefit Analysis, Process Analysis, SAP SuccessFactors, Change Management, Systems Integration

Skills you'll gain: Customer Success Management, Customer experience strategy (CX), Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Data Management, Customer Relationship Management, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Business Modeling, Organizational Structure, Business Relationship Management, Process Design, Value Propositions, Business Analysis, Business Transformation, Business Solutions

Skills you'll gain: Storytelling, Recognizing Others, Team Building, Trustworthiness, Team Performance Management, Team Management, Team Motivation, Teamwork, Productivity, Collaboration, Team Leadership, Visionary, Leadership Development, Peer Review, Employee Coaching, Employee Engagement, Value Propositions, Constructive Feedback, Initiative and Leadership, Honesty

Skills you'll gain: Complex Problem Solving, Innovation, Team Leadership, Team Management, Strategic Leadership, Conflict Management, Leadership, Leadership Development, Business Leadership, Organizational Leadership, Team Motivation, People Management, Business Transformation, Virtual Teams, Critical Thinking, Professional Development, Leadership and Management, Telecommuting, Strategic Decision-Making, Adaptability

Skills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making

Skills you'll gain: Excel Macros, Microsoft Excel, Data Manipulation, Visual Basic (Programming Language), Data Analysis, Productivity Software, Automation, Strategic Decision-Making

Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Data Visualization, Data Import/Export, Data Entry, Productivity Software, Presentations, Financial Analysis

Skills you'll gain: Lean Six Sigma, Statistical Hypothesis Testing, Minitab, Regression Analysis, Data Visualization Software, Probability Distribution, Descriptive Statistics, Data Analysis, Statistical Analysis, Box Plots, Analytics, Process Improvement, Correlation Analysis, Variance Analysis

Skills you'll gain: Microsoft Power Platform, Power BI, Microsoft Power Automate/Flow, Interactive Data Visualization, Dashboard, Business Process Automation, Business Workflow Analysis, Application Development, Data Modeling, ChatGPT, Data Integration

Skills you'll gain: Creative Problem-Solving, Critical Thinking, Creativity, Innovation, Entrepreneurship, Adaptability, Change Management, Higher Education, Workforce Development, Collaboration