Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer experience improvement, Customer Complaint Resolution, Customer Relationship Building, Non-Verbal Communication, Communication, Active Listening

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Import/Export

Skills you'll gain: Lean Six Sigma, Process Improvement, Continuous Improvement Process, Lean Methodologies, Process Analysis, Quality Management, Waste Minimization, Analysis, Benchmarking, Project Management, Stakeholder Management, Root Cause Analysis

Skills you'll gain: Persona Development, Key Performance Indicators (KPIs), Social Media Strategy, Target Audience, Social Media Marketing, Goal Setting, Social Media Management, Active Listening, B2B Sales, Marketing Strategies, Marketing Planning, Content Strategy, Marketing Analytics, Calendar Management

Skills you'll gain: Data-Driven Decision-Making, Business Analytics, Data Analysis, Data Cleansing, Statistical Analysis, Exploratory Data Analysis, Descriptive Statistics, Data Manipulation, Matplotlib, Customer Analysis, Analytical Skills, Trend Analysis, Pandas (Python Package), Python Programming, Jupyter

Skills you'll gain: Workers Compensation, Insurance Policies, Insurance, Product Knowledge, Claims Processing, Underwriting, Cyber Risk, Business Risk Management, Property Inspection, Risk Management

Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Graphic Design, Social Media, Content Creation, Creative Design, Marketing Design, Marketing Collateral, Design Elements And Principles, Editing, Photo Editing, Branding, Video Editing

Skills you'll gain: Canva (Software), Design, Process Mapping, Brochures, Marketing Collateral, Graphic Design, Presentations, Content Creation, Marketing Materials, Color Theory, Portfolio Management

Skills you'll gain: Negotiation, Contract Negotiation, Mediation, Conflict Management, Communication, Relationship Building, Decision Making, Sales Process, Planning, Business Ethics

Skills you'll gain: Web Analytics, Google Analytics, Content Performance Analysis, Customer Analysis, E-Commerce, Marketing Analytics, Performance Analysis, Marketing Effectiveness

Skills you'll gain: Business Modeling, Value Propositions, Customer Analysis, Strategic Partnership, Target Market, Business Planning, Business Process, Business Strategies, Business Development, Revenue Management, Business Continuity, Business Analysis, New Business Development, Market Analysis, Customer Relationship Management, Resource Management, Cost Accounting

Skills you'll gain: E-Commerce, Global Marketing, Innovation, Strategic Partnership, Strategic Thinking, Business Strategy, Intellectual Property, Price Negotiation, New Business Development, Mergers & Acquisitions, Competitive Analysis