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Explore the Customer Insights Course Catalog
Coursera Project Network
Skills you'll gain: Google Analytics, Web Analytics, Benchmarking, Customer Engagement, Customer Analysis, Performance Analysis, Management Reporting, Customer Retention, User Research, Marketing
- Status: Free Trial
University of Virginia
Skills you'll gain: Revenue Management, Global Marketing, Consumer Behaviour, Marketing Psychology, Customer Insights, Customer Analysis, Value Propositions, Market Dynamics, Customer Demand Planning, Market Research, Behavioral Economics, Competitive Analysis, Decision Making, Analysis
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Forecasting, Market Trend
Coursera Project Network
Skills you'll gain: User Research, User Feedback, Business Research, Data Collection, Market Research, Data Compilation, Business Analysis
- Status: Free Trial
Tableau Learning Partner
Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Interactive Data Visualization, Storytelling, Tableau Software, Data-Driven Decision-Making, Data Visualization Software, Business Reporting, Data Analysis, Business Intelligence, Presentations, Exploratory Data Analysis, Stakeholder Engagement
- Status: Free Trial
Kennesaw State University
Skills you'll gain: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Market Share, Consumer Behaviour
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Prompt Engineering, Customer experience improvement, Customer Engagement, Customer Service, Workflow Management, Process Optimization, Self Service Technologies, Artificial Intelligence, Business Process Automation, Automation, Analysis
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Generative AI, Financial Data, Financial Analysis, Financial Statement Analysis, Workflow Management, Financial Forecasting, Competitive Intelligence, Data-Driven Decision-Making, Financial Statements, Text Mining, Market Intelligence, Investment Management, Financial Market, Artificial Intelligence, Analysis, Natural Language Processing
- Status: Free Trial
ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Digital Marketing, Data-Driven Decision-Making, Demand Generation, Hotel Operations, Asset Management, Marketing, Customer Demand Planning, Forecasting, Business Valuation, Return On Investment
Coursera Project Network
Skills you'll gain: Google Sheets, Data Visualization, User Feedback, Customer experience improvement, Customer Insights, Customer Analysis, Customer Service, Google Workspace, Trend Analysis, Performance Analysis, Analysis
- Status: Free Trial
University of Colorado System
Skills you'll gain: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Sales Territory Management, Generative AI Agents, Sales Strategy, Customer Engagement, Sales Process, Lead Generation, Sales, Customer experience improvement, Real Time Data, Customer Insights, Market Analysis, Ethical Standards And Conduct, Performance Analysis
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Digging Deeper into Audience Reports in Google Analytics:Â Coursera Project Network
- Customer Value in Pricing Strategy:Â University of Virginia
- Sales Analysis with Claude :Â Coursera Instructor Network
- Analyze User Research Data with Microsoft Forms:Â Coursera Project Network
- Communicating Data Insights with Tableau:Â Tableau Learning Partner
- Managing Customer Expectations with Jagdish Sheth:Â Kennesaw State University
- GenAI for Call Centers: AI-Driven Customer Success:Â Coursera Instructor Network
- GenAI for Financial Insights and Analysis with QUILL:Â Coursera Instructor Network
- Demand management: Breaking down today’s commercial silos: ESSEC Business School
- Improve Business Performance with Google Forms:Â Coursera Project Network