Skills you'll gain: Salesforce, Customer Relationship Management, Data Ethics, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Customer Data Management, Business Technologies, Business Ethics, Automation, Analytics, Data-Driven Decision-Making

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Performance Measurement, Customer Insights, Market Analysis

Skills you'll gain: Cyber Risk, Threat Management, Cyber Security Strategy, Risk Management, Enterprise Risk Management (ERM), Governance Risk Management and Compliance, Business Risk Management, Risk Modeling, Risk Mitigation, Risk Control, Risk Analysis, Continuous Improvement Process, Governance, Automation, Benchmarking

Skills you'll gain: Return On Investment, Profit and Loss (P&L) Management, Financial Analysis, Financial Statement Analysis, Business Metrics, Income Statement, Balance Sheet, Financial Data, Financial Accounting

Skills you'll gain: HubSpot CRM, Customer Relationship Management, Marketing Automation, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Web Analytics, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Advertising

Skills you'll gain: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship

Skills you'll gain: Customer Service, Customer experience improvement, Customer Retention, Customer Relationship Management (CRM) Software, Facebook, Customer Insights, Goal Setting, Google Sheets, Social Media Campaigns, Marketing, Purchasing, Communication, Business

Skills you'll gain: Digital Transformation, FinTech, Mobile Banking, Business Transformation, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Financial Services, Banking, Data-Driven Decision-Making, Customer experience improvement, Innovation, Human Capital

Skills you'll gain: Web Applications, Full-Stack Web Development, Database Development, Database Management, Query Languages, Real Time Data, Javascript, User Interface (UI), Software Engineering, Authentications

Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour

Skills you'll gain: Generative AI, Team Oriented, Customer experience improvement, Self Service Technologies, Automation, Prompt Engineering, Customer Service, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Customer Communications Management, Business Ethics

Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability