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    • Emotional Intelligence

    Emotional Intelligence Courses Online

    Master emotional intelligence (EQ) for personal and professional success. Learn to recognize, understand, and manage emotions effectively.

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    Explore the Emotional Intelligence Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Customer Support

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Customer experience improvement, Technical Support and Services, Procedure Development, Data Ethics, Large Language Modeling, Artificial Intelligence, Program Development, Customer Insights, User Feedback, Business Ethics, Language Interpretation, Translation, and Studies, Automation, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.9K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      P

      Politecnico di Milano

      Ethics of Artificial Intelligence

      Skills you'll gain: Ethical Standards And Conduct, Data Ethics, Artificial Intelligence, Governance, Policty Analysis, Research, and Development, Public Policies, Social Sciences, Policy Development, Economics, Policy, and Social Studies, Social Justice, Law, Regulation, and Compliance, Information Privacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      220 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      TESOL Certificate, Part 1: Teach English Now!

      Skills you'll gain: Oral Comprehension, Language Competency, Pedagogy, English Language, Learning Strategies, Instructional Strategies, Enthusiasm, Motivational Skills, Oral Expression, Learning Styles, Language Learning, Education Software and Technology, Vocabulary, Design Elements And Principles, Learning Theory, Design Strategies, Grammar, Self-Awareness, Stress Management, Goal Setting

      4.9
      Rating, 4.9 out of 5 stars
      ·
      19K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      GenAI for Executives & Business Leaders: An Introduction

      Skills you'll gain: Generative AI, Data Ethics, Artificial Intelligence, Business Transformation, Business Leadership, Business Ethics, Governance, Digital Transformation, Data-Driven Decision-Making, Business Strategies, Customer experience improvement, Customer Service

      4.7
      Rating, 4.7 out of 5 stars
      ·
      395 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      Generative AI Strategic Leader

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Generative AI Agents, Workflow Management, Agentic systems, Productivity, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Business Process Automation, Strategic Decision-Making, Procurement, Competitive Intelligence, Strategic Leadership, Large Language Modeling, Automation, Due Diligence, Strategic Sourcing, Innovation, Business Research

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6.4K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Career Success

      Skills you'll gain: Time Management, Business Writing, Goal Setting, Negotiation, Cash Management, Business Planning, Planning, Project Controls, Feasibility Studies, Delegation Skills, Team Leadership, Business Correspondence, Creative Problem-Solving, Problem Solving, Professional Networking, Financial Analysis, Project Management, Communication Strategies, Communication, Emotional Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      44K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Big Data, Artificial Intelligence, and Ethics

      Skills you'll gain: Data Ethics, Artificial Intelligence, Research, Natural Language Processing, Big Data, Research Methodologies, Social Sciences, Machine Learning, Data Mining, Algorithms

      4.6
      Rating, 4.6 out of 5 stars
      ·
      610 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Structuring Machine Learning Projects

      Skills you'll gain: Deep Learning, Applied Machine Learning, Machine Learning, Tensorflow, PyTorch (Machine Learning Library), Debugging, Artificial Intelligence, Keras (Neural Network Library), Data Quality, Performance Tuning

      4.8
      Rating, 4.8 out of 5 stars
      ·
      50K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Innovations in Investment Technology: Artificial Intelligence

      Skills you'll gain: Investment Management, Wealth Management, Asset Management, FinTech, Financial Trading, Portfolio Management, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Big Data, Financial Market, Artificial Neural Networks, Machine Learning, Predictive Analytics

      4.7
      Rating, 4.7 out of 5 stars
      ·
      387 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Product Owners

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Backlogs, OpenAI, Product Management, Microsoft Copilot, Product Strategy, Product Lifecycle Management, Sprint Planning, Market Intelligence, Product Roadmaps, User Story, Large Language Modeling, Strategic Thinking, Artificial Intelligence, Program Development, Ethical Standards And Conduct, Product Requirements, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      6.8K reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Project Management & Other Tools for Career Development

      Skills you'll gain: Business Writing, Negotiation, Stakeholder Management, Project Performance, Business Correspondence, Creative Problem-Solving, Problem Solving, Conflict Management, Concision, Project Risk Management, Editing, Decision Making, Change Control, Grammar, Project Management, Creativity, Organizational Effectiveness, Project Planning, Emotional Intelligence, Relationship Building

      4.7
      Rating, 4.7 out of 5 stars
      ·
      37K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Improving Deep Neural Networks: Hyperparameter Tuning, Regularization and Optimization

      Skills you'll gain: Tensorflow, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Tuning, Artificial Neural Networks, Machine Learning Algorithms, Analysis, Debugging

      4.9
      Rating, 4.9 out of 5 stars
      ·
      63K reviews

      Intermediate · Course · 1 - 4 Weeks

    Emotional Intelligence learners also search

    Social
    Psychology
    Sociology
    Social Sciences
    Social Psychology
    Learning
    Human Psychology
    Social Skills
    1…91011…243

    In summary, here are 10 of our most popular emotional intelligence courses

    • Generative AI for Customer Support: IBM
    • Ethics of Artificial Intelligence: Politecnico di Milano
    • TESOL Certificate, Part 1: Teach English Now!: Arizona State University
    • GenAI for Executives & Business Leaders: An Introduction: IBM
    • Generative AI Strategic Leader: Vanderbilt University
    • Career Success: University of California, Irvine
    • Big Data, Artificial Intelligence, and Ethics: University of California, Davis
    • Structuring Machine Learning Projects: DeepLearning.AI
    • Innovations in Investment Technology: Artificial Intelligence: University of Michigan
    • Generative AI for Product Owners: IBM

    Frequently Asked Questions about Emotional Intelligence

    Coursera’s Emotional Intelligence courses offer learners the opportunity to develop skills that enhance personal and professional relationships:

    • Understanding the fundamentals of emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and social skills.
    • Techniques for improving emotional awareness and self-control.
    • Strategies for communicating effectively and managing interpersonal conflicts.
    • Skills for leading with empathy and building resilient teams.
    • Best practices for applying emotional intelligence in leadership and customer relations.
    • Insights into cultural intelligence and how to adapt emotional skills across diverse contexts.‎

    Understanding why you want to improve your emotional intelligence, whether for personal growth, effective leadership, or better relationships, will guide your learning. Regular practice in self-awareness, empathy, and emotional regulation is essential. Join relevant communities like emotional intelligence forums or workshops for shared learning. Work on real projects like journaling or role-playing exercises. ‎

    Emotional Intelligence courses on Coursera are accessible to learners from all backgrounds:

    • Beginners can start with introductory courses that explain the basics of emotional intelligence and its importance in personal and professional settings.
    • Those with some experience in management or human resources can enhance their skills in applying emotional intelligence in leadership and team dynamics.
    • Advanced learners can focus on specialized applications of emotional intelligence in various professional fields such as education, healthcare, or customer service.‎

    Upon completing Emotional Intelligence courses, learners can obtain credentials that may support their professional development:

    • Professional certificates that may indicate foundational understanding and practical skills in emotional intelligence.
    • Specializations that focus on emotional intelligence, potentially enhancing personal growth and professional capabilities.
    • Certificates that can be presented to employers as evidence of a learner’s commitment to developing skills in managing self and interpersonal relationships effectively.‎

    Skills in emotional intelligence are valuable across a wide range of roles:

    • Human Resources Manager, utilizing emotional intelligence to enhance employee relations and organizational culture.
    • Team Leader, applying emotional intelligence to foster team collaboration and increase productivity.
    • Customer Service Representative, leveraging emotional intelligence to improve client satisfaction and conflict resolution.
    • Salesperson, using emotional intelligence to understand and respond to customer needs effectively.
    • Educator, incorporating emotional intelligence into teaching methods to support student development.‎

    Yes, Coursera offers a variety of free courses across many topics, including emotional intelligence. While you can access most course materials for free by auditing the courses, this does not include graded assignments or a completion certificate. For those looking to obtain a certificate to showcase their learning or enhance their professional profile, Coursera provides the option to purchase the course. Additionally, Coursera offers free trials or financial aid to learners who qualify, making certifications more accessible to everyone.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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