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Results for "inbound calls"
- Status: New
Vanderbilt University
Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Automation, Creative Thinking, Creativity, Google Docs, Data Integration, Data Processing, Business Correspondence, Customer Inquiries, Natural Language Processing, JavaScript Frameworks, Unstructured Data
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
Google Cloud
Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Literacy, Active Listening, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Grammar, Language Learning, Writing, Scheduling
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
University of California, Davis
Skills you'll gain: Persona Development, Search Engine Optimization, Web Analytics and SEO, Target Audience, Google Analytics, Digital Marketing, User Research, Content Strategy, Web Content, Marketing Strategy and Techniques, Social Media Strategy
HubSpot Academy
Skills you'll gain: Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Business Marketing, Business Strategy, Marketing, Customer Relationship Building, Cross-Functional Collaboration
Skills you'll gain: Organizational Skills, Stress Management, Goal Setting, Personal Development, Customer Complaint Resolution, Telephone Skills, Technical Communication, Independent Thinking, Professional Development, Customer Service, Personal Care, Customer Inquiries, Product Knowledge, Professionalism, Planning, Verbal Communication Skills, Communication, Language Learning, Issue Tracking, Vocabulary
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Root Cause Analysis, Non-Verbal Communication, Communication
In summary, here are 10 of our most popular inbound calls courses
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Generative AI for Customer Support:Â IBM
- Gemini for Google Workspace:Â Google Cloud
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- Customer Service Fundamentals:Â Knowledge Accelerators
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- CVS Health Call Center Customer Service:Â CVS Health
- Think Outside the Inbox: Email Marketing:Â Google
- Introduction to Google SEO:Â University of California, Davis
- Sales Training: Inbound Business Strategy:Â HubSpot Academy