• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Build job-relevant skills in under 2 hours with hands-on tutorials.
    Learn from top instructors with graded assignments, videos, and discussion forums.
    Learn a new tool or skill in an interactive, hands-on environment.
    Get in-depth knowledge of a subject by completing a series of courses and projects.
    Earn career credentials from industry leaders that demonstrate your expertise.
    Earn career credentials while taking courses that count towards your Master’s degree.
    Earn your Bachelor’s or Master’s degree online for a fraction of the cost of in-person learning.

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Free Trial
      Free Trial
      P

      Packt

      Security Architecture & Operations

      Skills you'll gain: Vulnerability Management, Identity and Access Management, IT Security Architecture, Incident Response, Security Controls, Endpoint Security, Cloud Computing, Cybersecurity, Network Architecture, Data Security, Infrastructure Security, Mobile Security, Threat Detection, Firewall, Encryption, Virtual Private Networks (VPN)

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Securing Services: Hashicorp Consul & Vault Mastery

      Skills you'll gain: Scalability, Microservices, Cloud-Native Computing, Kubernetes, System Monitoring, Application Security, Service Management, Security Controls, Security Engineering, IT Service Management, Identity and Access Management, Software-Defined Networking, Configuration Management

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Specflow and Cucumber for .NET Developers - The Master Guide

      Skills you'll gain: Gherkin (Scripting Language), Behavior-Driven Development, Cucumber (Software), Test Execution Engine, .NET Framework, User Story, Test Case, Microsoft Visual Studio, Test Automation, C# (Programming Language), Acceptance Testing, Functional Requirement, Scenario Testing, Maintainability, Dependency Analysis

      Beginner · Course · 3 - 6 Months

    • Status: New
      New
      P

      Packt

      Entity Framework Core - A Full Tour

      Skills you'll gain: Stored Procedure, Object-Relational Mapping, SQL, Database Design, Database Management, Relational Databases, .NET Framework, Query Languages, Databases, ASP.NET, Data Modeling, C# (Programming Language), Performance Tuning, Data Migration, Microsoft Visual Studio, Development Environment

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      L

      LearnQuest

      Strategic Foundations of Sales Negotiation

      Skills you'll gain: Overcoming Objections, Rapport Building, Sales, Sales Strategy, Negotiation, Contract Negotiation, Relationship Building, Communication, Intercultural Competence, Virtual Teams, Business Research, Active Listening, Cultural Sensitivity, Market Research, Stakeholder Management, Conflict Management, Marketing Psychology, Digital Communications, Goal Setting

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      GenAI for Compensation: Smarter Pay Equity Analysis

      Skills you'll gain: Workforce Planning, Job Evaluation, Prompt Engineering, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Design Selenium Test Framework: Architect Level

      Skills you'll gain: Jenkins, Selenium (Software), Apache Maven, CI/CD, Object Oriented Programming (OOP), JUnit, Java, Software Design Patterns, Test Automation, Software Testing, Maintainability, Test Tools, Test Case, Browser Compatibility, Software Design

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      E

      E2E Testing

      E2e Course Test Fixtures Learner Fireflies Source

      Skills you'll gain: Test Tools, Test Engineering, System Testing, Application Programming Interface (API), Test Planning, User Acceptance Testing (UAT), Acceptance Testing, Testability

      Mixed · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Cryptography, Network Security, and Application Security

      Skills you'll gain: Cybersecurity, Network Security, Cloud Security, Application Security, OSI Models, Cryptography, Encryption, Endpoint Security, Firewall, Malware Protection, Wireless Networks, Network Protocols, Public Key Infrastructure, Data Integrity, Virtualization

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing Complex MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Routing Protocols, Wide Area Networks, Service Level, Border Gateway Protocol, Network Planning And Design, Network Routing, Network Routers, Computer Networking, Network Architecture, Servers

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Cybersecurity Strategies for AI-Driven Organizations

      Skills you'll gain: Threat Modeling, MITRE ATT&CK Framework, Cyber Security Strategy, Data Ethics, Cybersecurity, Penetration Testing, Threat Detection, Vulnerability Assessments, Artificial Intelligence, Data Security, Incident Response, Tensorflow, Risk Management Framework, Data Integrity

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      MS Teams – Guest Access and Collaboration Management

      Skills you'll gain: Microsoft Teams, Azure Active Directory, Collaborative Software, Identity and Access Management, Windows PowerShell, Remote Access Systems, System Configuration, Telecommuting, Configuration Management, Live Streaming

      Intermediate · Course · 1 - 4 Weeks

    Customer Insights learners also search

    Customer Analytics
    Customer Success
    Business Analysis
    Market Research
    Economic Policy
    Marketing Analytics
    Business Statistics
    Business English
    1…268269270271

    In summary, here are 10 of our most popular customer insights courses

    • Security Architecture & Operations: Packt
    • Securing Services: Hashicorp Consul & Vault Mastery: Coursera Instructor Network
    • Specflow and Cucumber for .NET Developers - The Master Guide: Packt
    • Entity Framework Core - A Full Tour: Packt
    • Strategic Foundations of Sales Negotiation: LearnQuest
    • GenAI for Compensation: Smarter Pay Equity Analysis: Coursera Instructor Network
    • Design Selenium Test Framework: Architect Level: Packt
    • E2e Course Test Fixtures Learner Fireflies Source: E2E Testing
    • Cryptography, Network Security, and Application Security: Packt
    • Implementing Complex MPLS VPNs: Cisco Learning and Certifications

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok