Filter by
SubjectRequired
LanguageRequired
The language used throughout the course, in both instruction and assessments.
Learning ProductRequired
LevelRequired
DurationRequired
SkillsRequired
SubtitlesRequired
EducatorRequired
Explore the Customer Insights Course Catalog
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation
- Status: Preview
Starweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Success Management, Relationship Management, Marketing Automation, Marketing Strategies, Sales Management, Data-Driven Decision-Making, Business Development, Performance Management, Performance Measurement
- Status: Free Trial
Rutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Customer Demand Planning, Data Collection, Forecasting, Supply Chain Planning, Data Processing, Market Dynamics, Marketing Analytics, Time Series Analysis and Forecasting, Trend Analysis, Predictive Modeling, Regression Analysis, Data Analysis, Exploratory Data Analysis, Statistical Analysis, Data Visualization
- Status: Preview
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Dashboard, Data Visualization, Predictive Modeling, Data-Driven Decision-Making, Data Storytelling, Marketing Strategies, Marketing, Data Visualization Software, Analytics, Customer Insights, Market Research, Data Analysis, Analytical Skills, Strategic Decision-Making
- Status: Free Trial
Coursera Instructor Network
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Generative AI, Marketing Analytics, Customer Insights, Market Trend, Persona Development, Trend Analysis, ChatGPT, Analytics, OpenAI, Business Analysis, Data Analysis, Forecasting, Data-Driven Decision-Making, Data Ethics
- Status: Free Trial
CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Verbal Communication Skills, Social Media, Communication, Time Management
- Status: Free Trial
Emory University
Skills you'll gain: Customer Analysis, Statistical Analysis, Target Market, Marketing Analytics, Customer Insights, Market Research, Data Analysis, Data Analysis Software, Marketing, Marketing Strategy and Techniques, Brand Strategy
- Status: Free Trial
University of Illinois Urbana-Champaign
Skills you'll gain: Marketing Analytics, Data Ethics, Customer Analysis, Advanced Analytics, Marketing, Analytics, Predictive Modeling, Market Analysis, Data Analysis, Customer Insights, Predictive Analytics, Consumer Behaviour, Marketing Strategy and Techniques, Text Mining, Digital Marketing, Artificial Intelligence, Machine Learning, Generative AI, Natural Language Processing
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis
- Status: NewStatus: Preview
Skills you'll gain: Instagram, Social Media Content, Content Creation, Content Performance Analysis, Content Marketing, Social Media, Drive Engagement, Content Strategy, Social Media Strategy, Digital Media Strategy, Customer Engagement
- Status: Free Trial
Skills you'll gain: Customer Insights, Digital Marketing, Customer Analysis, Marketing Strategies, Customer experience strategy (CX), Marketing Planning, Content Marketing, Social Media Marketing, Marketing Channel, Target Audience, Persona Development, Marketing Analytics, Brand Marketing, Goal Setting, E-Commerce
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- GenAI for Customer Support:Â Coursera Instructor Network
- Customer Relationship Management:Â Starweaver
- Demand Analytics:Â Rutgers the State University of New Jersey
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Marketing Analytics: Data Predictions and Dashboards:Â Coursera Instructor Network
- GenAI for Market Research Analysts:Â Coursera Instructor Network
- Interacting with Customers:Â CVS Health
- Survey analysis to Gain Marketing Insights:Â Emory University
- Applying Data Analytics in Marketing:Â University of Illinois Urbana-Champaign
- Customer Analytics:Â University of Pennsylvania