• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Service Management
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "service management"

    • Status: New
      New
      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      AI Fundamentals in Financial Services

      Skills you'll gain: Financial Services, Artificial Intelligence, FinTech, Financial Regulation, Banking, Machine Learning, Applied Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Strategic Decision-Making, Credit Risk, Reinforcement Learning, Big Data, Algorithms, Data Management, Customer Service

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Algorithms for Battery Management Systems

      Skills you'll gain: Electrical Safety, Electrical Systems, Control Systems, Simulations, Estimation, Thermal Management, Power Electronics, Electronic Components, Electrical Engineering, Mathematical Modeling, Probability, Electrical Power, Electronic Systems, High Voltage, Manufacturing Processes, Matlab, Failure Analysis, Electrical Substation, Simulation and Simulation Software, Numerical Analysis

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.5K reviews

      Intermediate · Specialization · 3 - 6 Months

    • T

      Tally Education and Distribution Services Private Limited

      Payroll & HR Management

      Skills you'll gain: Payroll, Payroll Systems, Payroll Administration, Payroll Processing, Payroll Reporting, Income Tax, Human Resources Software, Compensation Management, Tax Compliance, Tax Laws

      4.3
      Rating, 4.3 out of 5 stars
      ·
      35 reviews

      Intermediate · Course · 1 - 4 Weeks

    • U

      Universidade de São Paulo

      Marketing Digital

      Skills you'll gain: Search Engine Marketing, Digital Marketing, Email Marketing, Google Ads, Marketing Strategies, Search Engine Optimization, Google Analytics, Online Advertising, A/B Testing, Pay Per Click Advertising, Advertising Campaigns, Web Analytics, Digital Advertising, Facebook, Campaign Management, Marketing Analytics, Return On Investment, Performance Measurement

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Product Launch and Post-Launch Management

      Skills you'll gain: Product Lifecycle Management, Product Quality (QA/QC), Quality Assurance, Product Management, Release Management, Sales Strategy, Performance Analysis, Product Development, Product Testing, Promotional Strategies, Marketing Planning, Product Improvement, Product Marketing, Generative AI, Key Performance Indicators (KPIs), Continuous Monitoring, User Feedback, Data-Driven Decision-Making, Cross-Functional Collaboration

      4.8
      Rating, 4.8 out of 5 stars
      ·
      9 reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Simplilearn

      Lean Management Course

      Skills you'll gain: Lean Manufacturing, Lean Methodologies, Lean Six Sigma, Kaizen Methodology, Operational Efficiency, Performance Measurement, Manufacturing Operations, Operational Excellence, Business Process, Quality Management, Process Improvement, Performance Metric, Waste Minimization, Kanban Principles, Six Sigma Methodology, Continuous Improvement Process, Quality Assurance and Control, Business Metrics, Process Mapping, Key Performance Indicators (KPIs)

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      D

      Duke University

      Java Programming: Solving Problems with Software

      Skills you'll gain: Debugging, Java, Algorithms, Java Programming, Statistical Analysis, Software Design, Computer Programming, Integrated Development Environments, Data Processing, Object Oriented Programming (OOP), Data Analysis, Software Testing, Problem Solving

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8K reviews

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      S

      Starweaver

      Change Management for GenAI Integration

      Skills you'll gain: Organizational Change, Generative AI, Change Management, Business Transformation, Stakeholder Engagement, Innovation, Data Ethics, Digital Transformation, Technology Strategies, Business Strategy, Performance Metric, Employee Training, Business Risk Management

      Intermediate · Course · 1 - 4 Weeks

    • U

      University of Colorado Boulder

      Master of Engineering in Engineering Management

      Skills you'll gain: Object Oriented Design, User Story, SQL, Real-Time Operating Systems, Model Based Systems Engineering, Unsupervised Learning, New Product Development, Field-Programmable Gate Array (FPGA), Failure Analysis, Data Mining, Delegation Skills, Sampling (Statistics), Supplier Management, Sustainability Reporting, Accountability, Data Ethics, Statistical Modeling, Goal Setting, Generative AI, Process Capability

      Earn a degree

      Degree · 1 - 4 Years

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep: Certified Information Systems Auditor (CISA)

      Skills you'll gain: Audit Planning, Data Security, Network Security, Disaster Recovery, Business Continuity Planning, Security Testing, Cybersecurity, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, Database Administration, Compliance Management, Regulatory Compliance, Auditing, Quality Assurance, Cloud Computing, OSI Models, Asset Management, Quality Management

      Intermediate · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Irvine

      Managing Project Risks and Changes

      Skills you'll gain: Project Performance, Project Risk Management, Change Control, Project Management, Risk Analysis, Risk Management, Scope Management, Change Management, Risk Mitigation, Project Documentation, Stakeholder Management, Project Closure, Communication

      4.7
      Rating, 4.7 out of 5 stars
      ·
      9.2K reviews

      Mixed · Course · 1 - 3 Months

    Searches related to service management

    it service management
    itil v4 introduction to service management concept
    itil v4 details of four dimensions of service management
    introduction to service innovation and management
    network configuration, network services, & system management
    engaging in service innovation and management
    effective service innovation by design in hotel management
    1…474849…774

    In summary, here are 10 of our most popular service management courses

    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
    • Algorithms for Battery Management Systems: University of Colorado Boulder
    • Payroll & HR Management : Tally Education and Distribution Services Private Limited
    • Marketing Digital: Universidade de São Paulo
    • Product Launch and Post-Launch Management: Microsoft
    • Lean Management Course: Simplilearn
    • Java Programming: Solving Problems with Software: Duke University
    • Change Management for GenAI Integration: Starweaver
    • Master of Engineering in Engineering Management: University of Colorado Boulder

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok