Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication

Skills you'll gain: Reconciliation, Financial Statements, Financial Statement Analysis, Income Statement, Balance Sheet, Financial Reporting, Financial Analysis, Bookkeeping, Accounting, Analysis, Business Metrics, General Accounting, Cash Flows, Sales Tax, Payroll

Skills you'll gain: Balance Sheet, Contract Accounting, Revenue Recognition, Financial Accounting, Financial Reporting, Generally Accepted Accounting Principles (GAAP), Accounting, Financial Statement Analysis, Income Statement, Financial Statements, Cash Flows, Accrual Accounting, International Financial Reporting Standards, Financial Analysis, Construction Accounting

Skills you'll gain: Digital Transformation, Business Modeling, Business Strategy, Technology Strategies, Innovation, Analytics, Data-Driven Decision-Making, Market Opportunities, Growth Strategies, Value Propositions, Strategic Decision-Making, Strategic Partnership, Competitive Analysis

Skills you'll gain: Return On Investment, Finance, Capital Budgeting, Financial Modeling, Financial Analysis, Financial Planning, Corporate Finance, Business Valuation, Capital Expenditure, Financial Management, Cost Benefit Analysis, Risk Modeling, Asset Management, Cash Flows, Cash Flow Forecasting

Skills you'll gain: Competitive Analysis, Business Strategy, Economics, Market Dynamics, Business Economics, Strategic Thinking, Market Analysis, Organizational Strategy, Resource Management

Skills you'll gain: Product Lifecycle Management, Marketing Communications, Integrated Marketing Communications, Advertising, Marketing, Brand Strategy, Strategic Decision-Making, Brand Management, Marketing Planning, Branding, Brand Awareness, Price Negotiation, Marketing Strategies, Retail Management, Marketing Channel, Product Strategy, Revenue Management, Market Dynamics, Merchandising, Conflict Management

Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Concision, Persuasive Communication, Grammar, Editing, Target Audience, Vocabulary

Skills you'll gain: Requirements Elicitation, Business Analysis, Business Metrics, Key Performance Indicators (KPIs), Requirements Analysis, Business Requirements, Process Analysis, Stakeholder Management, Business Process, Business Process Modeling, Tableau Software, Data Visualization

Skills you'll gain: Consumer Behaviour, Marketing Psychology, Decision Making, Branding, Brand Management, Human Learning, Customer Insights, Market Research, Business Ethics, Marketing, Advertising, Marketing Strategies, Psychology

Skills you'll gain: Business Ethics, Corporate Sustainability, Stakeholder Management, Cultural Sensitivity, Global Marketing, Decision Making, Cultural Diversity, International Relations, Corporate Strategy, Social Justice