Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Customer experience strategy (CX), Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Verbal Communication Skills, Leadership

Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management

Skills you'll gain: Professionalism, Trustworthiness, Decision Making, Strong Work Ethic, Courage, Ethical Standards And Conduct, Business Ethics, Personal Integrity, Honesty, Accountability, Leadership

Skills you'll gain: Customer experience strategy (CX), Service Design, Change Management, Hospitality Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Hospitality Services, Social Media, Design Thinking, Brand Marketing, Service Management, Customer experience improvement, Digital Marketing, Design, Social Media Management, Prototyping, Content Marketing, Leadership, Search Engine Optimization

Skills you'll gain: Oral Expression, Business Correspondence, Writing, Corporate Communications, Report Writing, Leadership, Relationship Building, Strategic Communication

Skills you'll gain: Design Thinking, Culture Transformation, Organizational Change, Innovation, Systems Thinking, Thought Leadership, Overcoming Obstacles, Organizational Leadership, Problem Solving

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Organizational Structure, Real Time Data, Collaboration, Data Integration, Process Improvement

Skills you'll gain: Emotional Intelligence, Self-Awareness, Stress Management, Conflict Management, Social Skills, Personal Development, Collaboration, Empathy, Self-Motivation, Team Building, Leadership Development, Employee Engagement, Leadership, Interpersonal Communications, Self-Discipline, Relationship Building, Communication, Resilience, Adaptability

Skills you'll gain: Data Ethics, Governance, Governance Risk Management and Compliance, Compliance Management, Data Governance, Enterprise Risk Management (ERM), Risk Management, Business Ethics, Business Risk Management, Artificial Intelligence, Accountability, Ethical Standards And Conduct, Law, Regulation, and Compliance, Artificial Intelligence and Machine Learning (AI/ML), Information Privacy, Generative AI, Information Management, Agentic systems, Generative AI Agents, Business Leadership

Skills you'll gain: Presentations, Conflict Management, Team Motivation, Team Leadership, Stakeholder Management, Risk Management, Persuasive Communication, Negotiation, Stakeholder Communications, Collaboration, Stakeholder Engagement, Agile Project Management, Storytelling, Team Management, Project Management, Data Visualization, Motivational Skills, Visionary, Environmental Social And Corporate Governance (ESG), Goal Setting

Skills you'll gain: Goal Setting, Project Management, Storytelling, Intercultural Competence, Communication Strategies, Professional Development, Communication, Verbal Communication Skills, Persuasive Communication, Professional Networking, Cultural Diversity, Strategic Planning, Collaboration, Public Speaking, Planning, Empathy, Self-Awareness, Personal Development, Leadership, Time Management

Skills you'll gain: Conflict Management, De-escalation Techniques, Mediation, Emotional Intelligence, Interpersonal Communications, Relationship Management, Professionalism, Negotiation, Leadership, Collaboration, Communication, Active Listening, Constructive Feedback, Empathy, Assertiveness