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Explore the CRM Course Catalog
Skills you'll gain: Salesforce, Data Sharing, Authentications, Management Reporting, Single Sign-On (SSO), User Accounts, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Identity and Access Management, Role-Based Access Control (RBAC), Registration, Content Management
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
- Status: Free Trial
HubSpot Academy
Skills you'll gain: HubSpot CRM, Lead Generation, Sales Management, Sales Pipelines, Sales Process, Email Marketing, Customer Relationship Management (CRM) Software, Marketing Automation, Workflow Management, Prioritization, Performance Reporting, Process Mapping, Dashboard, Service Level Agreement, Key Performance Indicators (KPIs)
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer experience strategy (CX), Agile Methodology, Customer Relationship Management, Customer Insights, Process Design, Value Propositions, Business Analysis, Cross-Functional Collaboration, Key Performance Indicators (KPIs), Product Lifecycle Management
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Sales Strategy, Sales Process, Sales Enablement, Sales, Sales Development, Sales Management, Data-Driven Decision-Making, Inside Sales, AI Personalization, Customer Analysis, Customer Insights, Customer experience improvement, Market Analysis, Forecasting, Market Trend
- Status: Free Trial
Fundação Instituto de Administração
Skills you'll gain: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Business Transformation, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Consumer Behaviour
- Status: Free Trial
Skills you'll gain: Overcoming Objections, Sales Development, Lead Generation, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Emotional Intelligence, Sales Strategy, Sales Training, Sales Presentations, Target Audience, Sales Process, Empathy, Rapport Building, Active Listening, Value Propositions
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Account Strategy, Account Management, Customer Success Management, Customer experience strategy (CX), Customer Engagement, Customer Service, Customer Relationship Management, Milestones (Project Management), Relationship Building, Expectation Management, Data-Driven Decision-Making, Business Relationship Management
- Status: Free Trial
Emory University
Skills you'll gain: Marketing Channel, Marketing Strategies, E-Commerce, New Business Development, B2B Sales, Business Relationship Management, Market Dynamics, Brand Management, Strategic Partnership, Customer experience strategy (CX)
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Account Management, Generative AI Agents, Sales Enablement, Proposal Development, Sales Management, Market Analysis, Market Trend, Client Services, Workflow Management, Prompt Engineering, Innovation, Business Writing, Sales Presentation, Business Ethics, Customer Relationship Management, Automation, Data Security
- Status: Preview
Coursera Instructor Network
Skills you'll gain: Marketing Analytics, Google Analytics, Campaign Management, Generative AI, Marketing Automation, Performance Analysis, Social Media Campaigns, Marketing Strategies, Customer Insights, Data Ethics, OpenAI, ChatGPT, Business Ethics, Artificial Intelligence
In summary, here are 10 of our most popular crm courses
- Salesforce Experience (Community) Cloud Consultant Training:Â Packt
- As CompetĂȘncias do Especialista no Sucesso do Cliente: Fundação Instituto de Administração
- Lead Management with HubSpot:Â HubSpot Academy
- A Organização Centrada na Jornada do Cliente: Fundação Instituto de Administração
- Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
- Sales Analysis with Claude :Â Coursera Instructor Network
- O Mundo dos Negócios das SubscriçÔes: Fundação Instituto de Administração
- Manual de estrategias de ventas por conversaciĂłn para SDR:Â Salesforce
- How to Develop an Account Strategy:Â Coursera Instructor Network
- Marketing Channel Governance:Â Emory University