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Results for "company, product, and service knowledge"
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
Status: Free TrialIE Business School
Skills you'll gain: Product Lifecycle Management, Brand Strategy, Brand Management, Customer experience strategy (CX), Branding, Brand Awareness, Product Management, Brand Loyalty, Product Strategy, Product Planning, New Product Development, Design and Product, Employee Engagement, Customer Engagement, Portfolio Management, Competitive Analysis
Status: Free TrialSkills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Commercialization, Product Management, Product Lifecycle Management, Stakeholder Communications, OpenAI, Technical Product Management, Artificial Intelligence, Customer experience improvement, Team Building, Return On Investment, Product Development, New Product Development, Product Strategy, Product Improvement, Large Language Modeling, Creativity, IBM Cloud
Status: Free TrialSkills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Change, Program Management, Project Closure, Agile Methodology, Project Planning, Waterfall Methodology, Strategic Thinking
Status: Free TrialStatus: AI skillsGoogle
Skills you'll gain: Responsive Web Design, Storyboarding, Wireframing, User Experience Design, UI/UX Research, Usability Testing, Information Architecture, Presentations, User Research, Figma (Design Software), Design Reviews, Persona (User Experience), Web Content Accessibility Guidelines, Mobile Development, User Story, Cross Platform Development, Data Ethics, Usability, Interviewing Skills, Applicant Tracking Systems
Status: Free TrialUniversity of Virginia
Skills you'll gain: Customer Analysis, Analytics, Usability Testing, Product Management, Customer Insights, A/B Testing, Product Development, Agile Methodology, User Experience, Customer Demand Planning, Advanced Analytics, AI Personalization, Data-Driven Decision-Making, Data Science, Product Testing, Agile Software Development, Software Development
Status: Free TrialSkills you'll gain: New Product Development, Product Management, Product Development, Innovation, Product Lifecycle Management, Product Roadmaps, Product Planning, Product Strategy, Project Management Life Cycle, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Business Development, Agile Product Development, Product Requirements, Commercialization, Leadership, Go To Market Strategy, Agile Methodology
Status: Free TrialCVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Communication, Time Management
Status: Free TrialStatus: AI skillsSkills you'll gain: User Story, CI/CD, Istio, Open Web Application Security Project (OWASP), Software Development Life Cycle, Continuous Integration, Linux Commands, Kubernetes, Cloud Computing Architecture, Application Deployment, Test Driven Development (TDD), Gherkin (Scripting Language), Jenkins, Git (Version Control System), Flask (Web Framework), DevOps, Grafana, Software Engineering, Data Import/Export, Application Development
Status: Free TrialGoogle
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
Status: Free TrialUniversity of Alberta
Skills you'll gain: Requirements Analysis, Agile Software Development, Agile Methodology, Kanban Principles, Project Planning, Requirements Elicitation, Sprint Retrospectives, Requirements Management, Functional Requirement, Business Requirements, Sprint Planning, Software Development Methodologies, Software Development Life Cycle, Scrum (Software Development), Product Requirements, Software Technical Review, Backlogs, Risk Management Framework, Product Management, Project Management
Status: NewStatus: Free TrialSkills you'll gain: Backlogs, Agile Product Development, Stakeholder Communications, Product Roadmaps, Virtual Teams, Stakeholder Management, Agile Project Management, Product Strategy, Sprint Planning, Agile Methodology, User Story, Communication, Cross-Functional Collaboration, Strategic Planning, Scaled Agile Framework, Negotiation, Product Requirements, Conflict Management, Product Management, Sprint Retrospectives
In summary, here are 10 of our most popular company, product, and service knowledge courses
- Introduction to Customer Service: CVS Health
- Brand and Product Management: IE Business School
- Generative AI for Product Managers: IBM
- Foundations of Project Management: Google
- Google UX Design: Google
- Product Analytics and AI: University of Virginia
- Product Management Certification: SkillUp
- CVS Health Call Center Customer Service: CVS Health
- IBM DevOps and Software Engineering: IBM
- Agile Project Management: Google










