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Results for "customer experience strategy (cx)"
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Large Language Modeling, PyTorch (Machine Learning Library), Unsupervised Learning, Keras (Neural Network Library), Supervised Learning, Feature Engineering, Generative AI, Reinforcement Learning, Deep Learning, Natural Language Processing, Generative AI Agents, Applied Machine Learning, Image Analysis, Data Manipulation, Tensorflow, OpenAI, Verification And Validation, Artificial Intelligence and Machine Learning (AI/ML), Scikit Learn (Machine Learning Library)
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free Trial
University of Virginia
Skills you'll gain: Price Negotiation, Market Dynamics, Product Lifecycle Management, Revenue Management, Competitive Analysis, Target Market, Global Marketing, Market Share, Consumer Behaviour, Business Strategy, Product Strategy, Marketing Psychology, Marketing, Cost Accounting, Customer Insights, Customer Analysis, Value Propositions, Strategic Marketing, Economics, Demand Planning
- Status: Free TrialStatus: New AI skills
Skills you'll gain: Quality Management, Project Management Life Cycle, Sprint Retrospectives, Project Scoping, Project Closure, Milestones (Project Management), Stakeholder Communications, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Professional Networking, Requirements Analysis, Stakeholder Management, Quality Assessment, Project Documentation, Change Management, Interviewing Skills
- Status: Free TrialStatus: New AI skills
Google
Skills you'll gain: Storyboarding, Wireframing, Responsive Web Design, User Experience Design, Design Thinking, User Research, UI/UX Research, Information Architecture, Figma (Design Software), Usability Testing, Professional Networking, User Story, Web Design, Design Reviews, Usability, Presentations, User Experience, Design Research, Ideation, Interviewing Skills
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Operations Management, Return On Investment, Operational Efficiency, Financial Statements, Financial Statement Analysis, Human Capital, Go To Market Strategy, Process Analysis, Branding, People Management, Financial Reporting, Capital Budgeting, Financial Accounting, Financial Modeling, Balance Sheet, Consumer Behaviour, Human Resource Strategy, Marketing Planning, Peer Review, Analysis
- Status: Free TrialStatus: New AI skills
Google
Skills you'll gain: Threat Modeling, Network Security, Threat Management, Incident Response, Vulnerability Management, Computer Security Incident Management, Hardening, Intrusion Detection and Prevention, Cyber Threat Intelligence, Cyber Attacks, Cybersecurity, Network Protocols, Professional Networking, Bash (Scripting Language), Operating Systems, Security Controls, Stakeholder Communications, Debugging, Interviewing Skills, Python Programming
University of California, Davis
Skills you'll gain: Content Marketing, Content Performance Analysis, Content Strategy, Marketing Strategies, Content Creation, Strategic Marketing, Social Media Strategy, Marketing, Multimedia, Copywriting, Branding, Target Audience, Persona Development, Business Ethics
- Status: Free TrialStatus: New AI skills
Skills you'll gain: Search Engine Marketing, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Data Storytelling, Social Media Strategy, Search Engine Optimization, Order Fulfillment, Social Media Management, Spreadsheet Software, Professional Networking, A/B Testing, Digital Advertising, Target Audience, Loyalty Programs, E-Commerce, Campaign Management, Customer Relationship Management, Interviewing Skills
- Status: Free Trial
Skills you'll gain: Prompt Engineering, Software Development Life Cycle, HTML and CSS, Large Language Modeling, Software Architecture, Development Environment, Flask (Web Framework), Generative AI, Unit Testing, ChatGPT, Jupyter, Artificial Intelligence, Bootstrap (Front-End Framework), Software Design, Software Development Tools, OpenAI, Front-End Web Development, Python Programming, Interviewing Skills, Engineering Software
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Dashboard, Data Visualization Software, Plotly, Data Visualization, SQL, Predictive Modeling, Generative AI, Interactive Data Visualization, Exploratory Data Analysis, Data Wrangling, Data Analysis, Jupyter, Big Data, Matplotlib, Statistical Analysis, Pandas (Python Package), IBM Cognos Analytics, Excel Formulas, Professional Networking
In summary, here are 10 of our most popular customer experience strategy (cx) courses
- GenerativeAI for Customer Success: Coursera Instructor Network
- IBM AI Engineering: IBM
- Introduction to Customer Service: CVS Health
- Pricing Strategy Optimization: University of Virginia
- Google Project Management:: Google
- Google UX Design: Google
- Business Foundations: University of Pennsylvania
- Google Cybersecurity: Google
- The Strategy of Content Marketing: University of California, Davis
- Google Digital Marketing & E-commerce: Google