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    • Process Improvement

    Process Improvement Courses Online

    Study process improvement for optimizing business operations. Learn about Lean, Six Sigma, and continuous improvement methodologies.

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    Explore the Process Improvement Course Catalog

    • K

      Knowledge Accelerators

      Customer Service Fundamentals

      Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Business Analysts

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Analysis, Data-Driven Decision-Making, Data Analysis, OpenAI, Artificial Intelligence, Business Process Automation, Stakeholder Communications, Business Requirements, Requirements Elicitation, Large Language Modeling, Program Development, Workflow Management, Business Strategy, Process Optimization, Content Creation, IBM Cloud, Image Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      7.7K reviews

      Beginner · Specialization · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      U

      University of Colorado Boulder

      Embedding Sensors and Motors

      Skills you'll gain: Control Systems, Process Control, Machine Controls, Embedded Systems, Programmable Logic Controllers, Embedded Software, Electronic Systems, Automation Engineering, Laboratory Experience, Hardware Design, Electronics Engineering, Electrical Engineering, Three-Phase, Power Electronics, Manufacturing Processes, Electrical Equipment, Manufacturing and Production, Electronics, Electrical Systems, Electronic Components

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.8K reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      U

      University of Illinois Urbana-Champaign

      Healthcare Innovation: Need/Opportunity Identification

      Skills you'll gain: Innovation, Health Policy, Strategic Decision-Making, New Product Development, User Research, Stakeholder Communications, Organizational Strategy, Health Technology, Problem Solving, Planning, Return On Investment

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      ServiceNow Basics: IT Automation & AI-Powered Workflows

      Skills you'll gain: ServiceNow, Workflow Management, IT Service Management, Digital Transformation, Business Process Automation, Automation, Self Service Technologies, Artificial Intelligence, Service Improvement, Operational Efficiency, Predictive Modeling, Incident Management, Event Monitoring, Change Management, Performance Analysis

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Applied Machine Learning in Python

      Skills you'll gain: Feature Engineering, Applied Machine Learning, Supervised Learning, Scikit Learn (Machine Learning Library), Predictive Modeling, Machine Learning, Decision Tree Learning, Unsupervised Learning, Python Programming, Dimensionality Reduction, Random Forest Algorithm

      4.6
      Rating, 4.6 out of 5 stars
      ·
      8.6K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      P

      Packt

      Agile Project Management: Leadership & Core Skills

      Skills you'll gain: Meeting Facilitation, Agile Project Management, Employee Coaching, Agile Methodology, Team Building, Conflict Management, Leadership and Management, Leadership, Team Leadership, Organizational Leadership, Kanban Principles, Decision Making, Active Listening

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      G

      Google Cloud

      Agents d'IA générative : transformer l'entreprise

      Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, Google Cloud Platform, AI Personalization, Customer experience improvement, Business Process Automation, Solution Design, Innovation, Large Language Modeling, Business Strategy

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Learn Notion for Client and Project Management

      Skills you'll gain: Timelines, Database Management, Databases, Database Design, Workflow Management, Information Architecture, Organizational Skills, Project Management Software, Project Management, Productivity Software, Client Services, Process Improvement and Optimization, Customer Relationship Management (CRM) Software, Content Management, Collaborative Software, Productivity, Kanban Principles, Automation, Collaboration

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      W

      Whizlabs

      Exam Prep PL-400: Microsoft Power Platform Developer Assoc.

      Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Data Analysis Expressions (DAX), Power BI, Microsoft Azure, Dashboard, Workflow Management, Process Analysis, Microsoft Copilot, Robotic Process Automation, Business Process Automation, Microsoft 365, Process Optimization, Automation, Data Integration, Cloud-Based Integration, Microsoft Visual Studio, Restful API, Application Lifecycle Management, JSON

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera Instructor Network

      Salesforce CLM & CPQ: Streamlining Contract Operations

      Skills you'll gain: Salesforce, Contract Management, Business Reporting, Systems Integration, Customer Relationship Management (CRM) Software, Sales Management, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management, Scalability

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      U

      UiPath

      Introduction to agentic automation

      Skills you'll gain: Agentic systems, Business Process Automation, Automation, Robotic Process Automation, Workflow Management, Artificial Intelligence, Data Ethics, Decision Making, Accountability, Data Security

      Beginner · Course · 1 - 4 Weeks

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    1…212223…350

    In summary, here are 10 of our most popular process improvement courses

    • Customer Service Fundamentals: Knowledge Accelerators
    • Generative AI for Business Analysts: IBM
    • Embedding Sensors and Motors: University of Colorado Boulder
    • Healthcare Innovation: Need/Opportunity Identification: University of Illinois Urbana-Champaign
    • ServiceNow Basics: IT Automation & AI-Powered Workflows: Coursera Instructor Network
    • Applied Machine Learning in Python: University of Michigan
    • Agile Project Management: Leadership & Core Skills: Packt
    • Agents d'IA générative : transformer l'entreprise: Google Cloud
    • Learn Notion for Client and Project Management: Skillshare
    • Exam Prep PL-400: Microsoft Power Platform Developer Assoc.: Whizlabs

    Skills you can learn in Business Essentials

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    Business Communication (16)
    Decision-making (16)
    Leadership (15)

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