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Explore the Customer Insights Course Catalog
- Status: Free Trial
Google
Skills you'll gain: Agile Project Management, Backlogs, Agile Methodology, User Story, Sprint Planning, Agile Product Development, Product Roadmaps, Sprint Retrospectives, Kanban Principles, Coaching, Team Management, Organizational Change, Prioritization, Problem Solving, Influencing
- Status: Free Trial
Skills you'll gain: Big Data, Data Analysis, Statistical Analysis, Apache Hadoop, Apache Hive, Data Science, Data Warehousing, Data Visualization, Data Cleansing, Apache Spark, Data Lakes, Data Visualization Software, Relational Databases, Microsoft Excel
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
- Status: Free Trial
University of California, Davis
Skills you'll gain: Surveys, Statistical Hypothesis Testing, Focus Group, Quantitative Research, Qualitative Research, Data Synthesis, Market Research, Proposal Writing, Data Storytelling, Statistical Analysis, Presentations, Discussion Facilitation, Marketing Analytics, Marketing, Research Methodologies, Data Analysis, Data Visualization Software, Market Analysis, Business Research, Data Collection
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
- Status: Free Trial
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Oral Comprehension, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Oral Expression, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity
- Status: Free Trial
Stanford University
Skills you'll gain: Feature Engineering, Healthcare Ethics, Pharmaceuticals, Data Ethics, Clinical Research, Health Systems, Healthcare Industry Knowledge, Medical Records, Unstructured Data, Health Care, Patient Evaluation, Health Informatics, Data Mining, Clinical Data Management, Statistical Machine Learning, Applied Machine Learning, Electronic Medical Record, Machine Learning, Artificial Intelligence, Health Technology
- Status: NewStatus: Free Trial
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, AI Personalization, Data Ethics, OpenAI, Education Software and Technology, Large Language Modeling, Artificial Intelligence, Program Development, Ethical Standards And Conduct, Content Creation, Information Privacy, IBM Cloud, Image Analysis, Emerging Technologies, Virtual Environment, Diversity Awareness, Data Security
- Status: Free Trial
University of Pennsylvania
Skills you'll gain: Growth Strategies, Key Performance Indicators (KPIs), Entrepreneurial Finance, Entrepreneurship, Digital Marketing, Business Valuation, Sales Presentation, Market Opportunities, Proposal Development, Customer Acquisition Management, Peer Review, Branding, Lean Methodologies, Business Metrics, Marketing Strategies, Financial Analysis, Product Development, Due Diligence, Presentations, Finance
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Productivity, Agentic systems, Generative AI, Artificial Intelligence, Large Language Modeling, OpenAI, Creative Thinking, Ingenuity, Brainstorming, Software Development Tools, Application Development, Prototyping, Persona (User Experience), Business Logic, Application Programming Interface (API), Transaction Processing, Interoperability
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Excel Macros, Excel Formulas, Data Synthesis, Microsoft Excel, Productivity, Infographics, Data Visualization, Spreadsheet Software, Data Analysis, Generative AI, Artificial Intelligence, Data Cleansing, Large Language Modeling, Interactive Data Visualization, Data Import/Export, Statistical Reporting
- Status: NewStatus: Free Trial
Vanderbilt University
Skills you'll gain: Data Storytelling, Prompt Engineering, Data Presentation, ChatGPT, Data Synthesis, Microsoft Excel, Productivity, Infographics, Document Management, Data Analysis, SQL, Generative AI, Artificial Intelligence, Data Visualization, Data Cleansing, Large Language Modeling, Data Import/Export, Statistical Reporting, Data Integration, Databases
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Agile Project Management:Â Google
- Introduction to Data Analytics:Â IBM
- Improving Customer Retention:Â Coursera Instructor Network
- Market Research:Â University of California, Davis
- Sales and CRM Overview:Â Salesforce
- Introduction to Customer Service:Â CVS Health
- AI in Healthcare:Â Stanford University
- Generative AI for Educators:Â IBM
- Entrepreneurship:Â University of Pennsylvania
- AI Agents and Agentic AI in Python: Powered by Generative AI:Â Vanderbilt University