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Explore the Customer Success Course Catalog
- Status: Free Trial
Skills you'll gain: Microsoft Power Platform, Microsoft Copilot, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Excel, Excel Formulas, Microsoft Word, Data Visualization, Spreadsheet Software, Microsoft Outlook, Data Integration, Productivity Software, Data Analysis Expressions (DAX), Presentations, Data Analysis
- Status: Free Trial
Skills you'll gain: Data Pipelines, Dataflow, Google Cloud Platform, Real Time Data, Data Lakes, MLOps (Machine Learning Operations), Dashboard, Data Warehousing, Extract, Transform, Load, Cloud Engineering, Data Infrastructure, Cloud Infrastructure, Apache Airflow, Cloud Storage, Big Data, Tensorflow, Unstructured Data, Data Integration, Data Migration, Data Processing
- Status: Free Trial
Skills you'll gain: Customer Relationship Management, Loyalty Programs, Customer Retention, E-Commerce, Brand Loyalty, Marketing Analytics, Web Analytics, Data-Driven Decision-Making, Artificial Intelligence, Portfolio Management, Customer Insights, Performance Analysis
- Status: Free Trial
Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Large Language Modeling, Productivity, Project Planning, Generative AI, Risk Analysis, Milestones (Project Management), Timelines, Project Risk Management, Project Schedules, Project Management, Artificial Intelligence, Workflow Management, Project Implementation, Key Performance Indicators (KPIs), Project Documentation, Taking Meeting Minutes, Business Metrics, Creative Thinking
- Status: NewStatus: Preview
Coursera Instructor Network
Skills you'll gain: Customer experience strategy (CX), Customer experience improvement, Customer Engagement, Predictive Analytics, Customer Insights, Brand Loyalty, Generative AI Agents, Data-Driven Decision-Making, Business Ethics, Artificial Intelligence, Large Language Modeling, Generative AI, Return On Investment
- Status: Free Trial
Skills you'll gain: Desktop Support, Computer Hardware, Technical Support, Software Installation, Help Desk Support, Technical Documentation, Hardware Troubleshooting, Software Documentation, Customer Support, End User Training and Support, Computer Networking, Information Technology, Computer Architecture, Technical Communication, Linux, Microsoft Windows
- Status: Preview
DeepLearning.AI
Skills you'll gain: Data Ethics, Market Opportunities, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Team Building, Machine Learning, Strategic Thinking, Data Science, Needs Assessment, Deep Learning, Business Ethics, Artificial Neural Networks, Engineering Management
Coursera Project Network
Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
- Status: NewStatus: Preview
Hult International Business School
Skills you'll gain: Active Listening, Rapport Building, Verbal Communication Skills, Sales Strategy, Sales Process, Selling Techniques, Sales Presentation, Communication, Prospecting and Qualification, Influencing, Relationship Building, Professional Development, Negotiation, Interviewing Skills, LinkedIn, Branding, Time Management
- Status: NewStatus: Free Trial
Skills you'll gain: Microsoft Copilot, Prompt Engineering, Customer Insights, Sales Strategy, Customer Analysis, Competitive Analysis, Sales Pipelines, Sales Enablement, Persona Development, Data Cleansing, Sales Management, Data Quality, Sales, Customer Relationship Management (CRM) Software, Anomaly Detection, Data Ethics, Generative AI, Marketing Design, Marketing Automation, Customer experience improvement
- Status: Free TrialStatus: AI skills
Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Social Media Management, Search Engine Optimization, Performance Measurement, Spreadsheet Software, A/B Testing, Digital Marketing, Customer Relationship Management, E-Commerce, Campaign Management, Loyalty Programs, Marketing, Interviewing Skills, Applicant Tracking Systems
- Status: Free TrialStatus: AI skills
Microsoft
Skills you'll gain: Power BI, Microsoft Excel, Data Analysis, Data Visualization, Data Storage, Data Collection, Data Quality, Business Intelligence, Timelines, Microsoft Power Platform, Advanced Analytics, Database Design, Statistical Reporting, Statistical Visualization, Analytical Skills, Data Integration, Data Storage Technologies, SQL, Data Manipulation, Microsoft SQL Servers
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- Master Microsoft Office 365 and Power Platform:Â Microsoft
- Data Engineering, Big Data, and Machine Learning on GCP:Â Google Cloud
- Satisfaction Guaranteed: Develop Customer Loyalty Online:Â Google
- ChatGPT for Project Management - Leveraging AI for Success:Â Vanderbilt University
- AI for Customer Experience with Chatbots and Analytics:Â Coursera Instructor Network
- Technical Support Fundamentals:Â Google
- AI For Everyone:Â DeepLearning.AI
- Create Customer Support Data with Google Sheets:Â Coursera Project Network
- Mastering Sales: From Fundamentals to Career Success:Â Hult International Business School
- AI-powered Customer Intelligence with Microsoft Copilot:Â Microsoft