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    Customer Experience Courses Online

    Master customer experience (CX) strategies for enhancing satisfaction and loyalty. Learn to design and manage positive customer interactions.

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    Explore the Customer Experience Course Catalog

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM AI Product Manager

      Skills you'll gain: Prompt Engineering, Generative AI, New Product Development, Product Management, Product Lifecycle Management, Product Development, Innovation, Product Roadmaps, ChatGPT, Product Planning, Commercialization, Artificial Intelligence, Product Strategy, Project Management Life Cycle, OpenAI, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Business Development

      4.7
      Rating, 4.7 out of 5 stars
      ·
      30K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Meta

      Meta Full-Stack Developer

      Skills you'll gain: Jest (JavaScript Testing Framework), Django (Web Framework), Version Control, Restful API, Responsive Web Design, Unix Commands, HTML and CSS, Git (Version Control System), GitHub, Relational Databases, Object Oriented Programming (OOP), Database Management Systems, Bootstrap (Front-End Framework), React.js, Mobile Development, SQL, Database Design, API Design, Linux Commands, Python Programming

      4.7
      Rating, 4.7 out of 5 stars
      ·
      24K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Cybersecurity

      Skills you'll gain: Cybersecurity, Security Controls, Information Systems Security, Application Security, Information Systems Security Assessment Framework (ISSAF), Cyber Security Strategy, Network Security, Cyber Risk, Security Information and Event Management (SIEM), Information Assurance, Data Ethics, Ethical Standards And Conduct, Compliance Management

      Build toward a degree

      4.9
      Rating, 4.9 out of 5 stars
      ·
      37K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google

      Google IT Support

      Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, Network Administration, IT Infrastructure, Information Systems Security, TCP/IP, Network Security, File Systems, Microsoft Windows, Computer Security, Application Security, Desktop Support, Computer Hardware, Technical Support, Interviewing Skills, Applicant Tracking Systems, Professional Development

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      207K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Crash Course on Python

      Skills you'll gain: Programming Principles, Python Programming, Computer Programming, Computational Thinking, Algorithms, Problem Management, Data Structures, Integrated Development Environments, Debugging, Development Environment

      4.8
      Rating, 4.8 out of 5 stars
      ·
      40K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Digital Marketing and E-commerce

      Skills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience

      4.8
      Rating, 4.8 out of 5 stars
      ·
      29K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      V

      Vanderbilt University

      AI Agent Developer

      Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI Agents, Generative AI, Ideation, Verification And Validation, Data Validation, Data Presentation, Productivity, AI Personalization, Document Management, Agentic systems, Artificial Intelligence, Personalized Service, Large Language Modeling, OpenAI, Risk Management Framework, Expense Management, Microsoft Excel, Software Development

      4.8
      Rating, 4.8 out of 5 stars
      ·
      8.1K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Foundations of Project Management

      Skills you'll gain: Project Management Life Cycle, Change Management, Organizational Structure, Project Management, Organizational Change, Program Management, Project Closure, Agile Methodology, Project Planning, Waterfall Methodology, Strategic Thinking

      4.9
      Rating, 4.9 out of 5 stars
      ·
      97K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM Generative AI Engineering

      Skills you'll gain: Exploratory Data Analysis, Prompt Engineering, Data Wrangling, Large Language Modeling, Generative AI, Unsupervised Learning, PyTorch (Machine Learning Library), ChatGPT, Supervised Learning, Keras (Neural Network Library), Data Transformation, Flask (Web Framework), Feature Engineering, Data Analysis, Data Cleansing, Data Manipulation, Unit Testing, Deep Learning, Jupyter, Data Import/Export

      4.6
      Rating, 4.6 out of 5 stars
      ·
      92K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Preview
      Preview
      N

      Northeastern University

      Web Design and User Experience Engineering Part 1

      Skills you'll gain: Cascading Style Sheets (CSS), Responsive Web Design, Web Design, HTML and CSS, Web Content Accessibility Guidelines, User Interface (UI), Hypertext Markup Language (HTML), Front-End Web Development, User Interface and User Experience (UI/UX) Design, Javascript, Usability, Web Applications, Semantic Web, Data Validation

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      IBM AI Developer

      Skills you'll gain: Prompt Engineering, Software Development Life Cycle, Software Architecture, Generative AI, Large Language Modeling, Responsive Web Design, ChatGPT, Flask (Web Framework), Software Design, Cascading Style Sheets (CSS), Unit Testing, Jupyter, Scrum (Software Development), Software Engineering, Software Design Patterns, Agile Methodology, Python Programming, Engineering Software, Machine Learning, Data Science

      Build toward a degree

      4.6
      Rating, 4.6 out of 5 stars
      ·
      74K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IBM

      Generative AI for Digital Marketing

      Skills you'll gain: Prompt Engineering, Generative AI, ChatGPT, Digital Advertising, Email Marketing, Digital Marketing, OpenAI, Marketing Automation, AI Personalization, Marketing Analytics, Advertising Campaigns, Marketing, Marketing Strategies, Content Creation, Keyword Research, Large Language Modeling, Social Media Marketing, Artificial Intelligence, Search Engine Optimization, IBM Cloud

      4.7
      Rating, 4.7 out of 5 stars
      ·
      8.5K reviews

      Beginner · Specialization · 1 - 3 Months

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    1…456…449

    In summary, here are 10 of our most popular customer experience courses

    • IBM AI Product Manager: IBM
    • Meta Full-Stack Developer: Meta
    • Foundations of Cybersecurity: Google
    • Google IT Support: Google
    • Crash Course on Python: Google
    • Foundations of Digital Marketing and E-commerce: Google
    • AI Agent Developer: Vanderbilt University
    • Foundations of Project Management: Google
    • IBM Generative AI Engineering: IBM
    • Web Design and User Experience Engineering Part 1: Northeastern University

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