Skills you'll gain: Digital Transformation, Business Transformation, Marketing Management, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Customer Acquisition Management, Data Management, Marketing Strategies, Growth Strategies, Data-Driven Decision-Making, Scalability, Presentations

Skills you'll gain: Growth Mindedness, Time Management, Constructive Feedback, Sales Development, Productivity, Collaboration, Prioritization, Teamwork, Personal Development, Optimism, Professionalism, Stress Management, Persistence, Software As A Service, Goal Setting, Accountability

Skills you'll gain: Report Writing, Digital Transformation, Automation, Generative AI, Business Reporting, Performance Reporting, Business Process Automation, Business Transformation, Operational Efficiency, Artificial Intelligence, Data Collection, Data Analysis

Skills you'll gain: Technical Support, Hardware Troubleshooting, Customer Service, Product Support, Insurance and Warranty Claims Processing, Company, Product, and Service Knowledge, Customer Communications Management, Product Knowledge

Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Big Data, Predictive Analytics, Google Cloud Platform, Data Analysis, Exploratory Data Analysis, Artificial Intelligence and Machine Learning (AI/ML), Prompt Engineering, SQL, Large Language Modeling, Data Processing, Python Programming, Data Manipulation, Customer Relationship Management, Artificial Intelligence, Data Visualization Software, Natural Language Processing, Machine Learning Algorithms

Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Web Analytics

Skills you'll gain: Microsoft Copilot, Microsoft Excel, Data Cleansing, Data Visualization Software, Spreadsheet Software, Trend Analysis, Forecasting, Data Manipulation, Sales, Data Analysis, Generative AI

Skills you'll gain: Call Center Experience, Customer Complaint Resolution, Conflict Management, Customer Service, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professional Development, Leadership and Management, Interpersonal Communications, De-escalation Techniques, People Management, Verbal Communication Skills, Communication, Empathy, Active Listening

Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour

Skills you'll gain: Microsoft Copilot, Customer Relationship Management (CRM) Software, Marketing Automation, Customer experience improvement, Generative AI, Business Process Automation, Self Service Technologies, Sales Process, Sales Strategy, Customer Service, Marketing Analytics, Return On Investment, Automation, Lead Generation, Natural Language Processing

Skills you'll gain: Application Deployment, Customer Support, Self Service Technologies, Product Support, Customer Inquiries, Business Process Automation, E-Commerce, Order Management, Automation, Artificial Intelligence, User Flows