Skills you'll gain: Customer Service, Telephone Skills, Verbal Communication Skills, Personalized Service, Customer Complaint Resolution, Customer Relationship Building, Customer and Client Support, Non-Verbal Communication, Communication, Tactfulness, Interpersonal Communications, Active Listening, Service Improvement

Skills you'll gain: Web Content Accessibility Guidelines, Educational Materials, Instructional Design, Disabilities, Web Content, Learning Strategies, Content Creation, Technical Communication, Law, Regulation, and Compliance

Skills you'll gain: Non-Verbal Communication, Verbal Communication Skills, Communication, Interpersonal Communications, Cultural Diversity

Skills you'll gain: User Experience, Information Architecture, Design Thinking, User Experience Design, Usability Testing, User Research, Usability, Persona Development, User Flows, Content Creation, Interviewing Skills, Storytelling

Skills you'll gain: Lead Generation, Sales Management, Sales Pipelines, Customer Relationship Building, Sales Process, Customer Acquisition Management, Customer Relationship Management (CRM) Software, Dashboard, Service Level Agreement, Management Reporting, Workflow Management, Prioritization, Email Marketing, Performance Metric

Skills you'll gain: Business Strategy, Training and Development, Lifelong Learning, Strategic Decision-Making, Professional Development, Personal Development, Performance Measurement, Performance Improvement, Self-Awareness, Benchmarking, Organizational Skills, Willingness To Learn, Job Analysis, Gap Analysis, Goal Setting

Skills you'll gain: Design Thinking, Innovation, Business Modeling, Ideation, Business Process, New Product Development, Business Strategies, Complex Problem Solving

Skills you'll gain: Unstructured Data, Data Processing, Text Mining, Generative AI, Semantic Web, Data Transformation, Development Environment, Application Frameworks, Data Cleansing, Information Architecture, Document Management, Application Programming Interface (API), Image Analysis, Metadata Management, Hypertext Markup Language (HTML)

Skills you'll gain: Change Management, Adaptability, Open Mindset, Stress Management, Self-Awareness, Personal Development, Self-Motivation, Goal Setting

Skills you'll gain: Embedded Systems, Human Computer Interaction, Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Usability, HTML and CSS, Internet Of Things, jQuery, Mobile Development, Wireless Networks, Artificial Intelligence and Machine Learning (AI/ML), Operating Systems

Skills you'll gain: Presentations, Persuasive Communication, Public Speaking, Communication, Verbal Communication Skills, Non-Verbal Communication, Target Audience

Skills you'll gain: Organizational Leadership, Team Leadership, Leadership, Leadership and Management, Business Leadership, Motivational Skills, Decision Making, Organizational Effectiveness, Teamwork, Cooperation, Diversity and Inclusion, Collaboration, Employee Engagement