Skills you'll gain: User Interface (UI), ChatGPT, Self Service Technologies, Generative AI Agents, Customer Service, Client Support, Prompt Engineering, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

Skills you'll gain: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Engagement, Customer Acquisition Management, Customer Insights, Marketing Strategies, Digital Marketing, Marketing Analytics, Growth Strategies, Return On Investment, Consumer Behaviour

Skills you'll gain: Persona Development, Market Research, Consumer Behaviour, Marketing Psychology, Marketing Strategies, Data-Driven Decision-Making, MarTech, Market Analysis, Customer Insights, Target Audience, Marketing Analytics, Behavioral Economics, Market Dynamics, Business-To-Consumer, B2B Sales, Digital Marketing

Skills you'll gain: Content Strategy, Content Performance Analysis, Content Marketing, Content Development and Management, Web Content, Marketing Strategies, Content Creation, Digital Content, Social Media Marketing, Email Marketing, Key Performance Indicators (KPIs), Search Engine Optimization, Online Advertising, Pay Per Click Advertising, Digital Advertising, Copywriting, Business-To-Consumer, Target Audience, Customer Engagement, B2B Sales

Skills you'll gain: Canva (Software), Presentations, Sales Presentation, Prompt Engineering, Generative AI, Photo Editing, Brand Management, Content Creation, Video Editing

Skills you'll gain: Artificial Intelligence, Business Technologies, Complex Problem Solving, Digital Transformation, Technology Strategies, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Strategic Thinking, Real Time Data, Solution Sales Engineering, Customer Success Management, B2B Sales

Skills you'll gain: Capital Markets, Financial Regulation, Financial Market, Financial Systems, Market Data, Benchmarking, Investments, Financial Services, Regulatory Affairs, Banking, Finance, Economics

Skills you'll gain: Customer experience improvement, Facebook, Customer Engagement, Event Marketing, Social Media Marketing, Social Media, Communication Strategies, Marketing Strategies, Target Audience, Marketing, Business Strategy

Skills you'll gain: Microsoft Excel, Customer Data Management, Customer Support, Excel Formulas, Data Validation, Spreadsheet Software, Data Entry, Customer Service, Microsoft 365, Data Security, Invoicing, User Accounts

Skills you'll gain: Digital Transformation, Data Storytelling, Strategic Decision-Making, Data-Driven Decision-Making, Data Presentation, Sales Presentation, Data Strategy, Analytics, Persuasive Communication, Strategic Planning, Business Transformation, Presentations, Business Intelligence, Customer Engagement, Employee Engagement, Storytelling, Agile Methodology, Data Quality, Organizational Strategy, Stakeholder Communications

Skills you'll gain: Stakeholder Engagement, Customer experience strategy (CX), Technology Strategies, Business Analysis, Process Design, Business Strategy, Business Modeling, Solution Design, Performance Measurement, Business Metrics, User Feedback, Sales

Skills you'll gain: Hardware Troubleshooting, Greeting Customers, Customer Service, Customer experience improvement, Technical Support, System Support, Problem Solving, Insurance and Warranty Claims Processing, Customer Communications Management, Company, Product, and Service Knowledge, Active Listening, Communication