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Explore the Customer Success Course Catalog
Coursera Instructor Network
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics
Status: Free TrialSkills you'll gain: Customer Success Management, Salesforce, Dashboard, Sales Operations, Sales Enablement, Customer Relationship Management, Data Visualization, Customer Support, Sales Management, Customer and Client Support, Customer Service, Sales Strategy, Performance Reporting, Business Reporting, Data-Driven Decision-Making
Status: NewStatus: Free TrialGoogle
Skills you'll gain: Prompt Engineering, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Large Language Modeling, Process Optimization, Productivity Software, Workforce Development, Digital Transformation, Innovation, Technical Writing, Emerging Technologies, Operational Efficiency, Business Solutions, Machine Learning Software, Data Security, Critical Thinking, Analysis, Data Analysis, Data Quality
Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Starweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Analysis, Relationship Management, Customer Success Management, Target Market, Data-Driven Decision-Making, Sales Management, Business Intelligence, Marketing Strategies, Trend Analysis, Performance Measurement, Performance Management, Business Development
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, Customer Analysis, Market Research, Surveys, Customer experience strategy (CX), Customer Service, Data Collection, Active Listening, Continuous Improvement Process, Data-Driven Decision-Making, Focus Group, Team Oriented, Social Media
What brings you to Coursera today?
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis
Status: FreeCoursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Status: Free TrialSkills you'll gain: Active Listening, Problem Solving, Collaboration, Presentations, Critical Thinking and Problem Solving, Interpersonal Communications, Teamwork, Conflict Management, Creative Problem-Solving, Constructive Feedback, Creative Thinking, Root Cause Analysis, Team Building, Virtual Teams, Public Speaking, Persuasive Communication, Client Services, Professional Development, Ability To Meet Deadlines, Verbal Communication Skills
Status: Free TrialSkills you'll gain: Data Storytelling, Performance Measurement, Search Engine Marketing, Content Performance Analysis, Data-Driven Decision-Making, Search Engine Optimization, Branding, Web Analytics and SEO, Business Metrics, Marketing Strategy and Techniques, Digital Marketing, Customer Engagement, Customer experience strategy (CX), Digital Advertising, Marketing, E-Commerce, Email Marketing, Brand Awareness, Marketing Analytics, Target Audience
Status: Free TrialUniversity of California, Irvine
Skills you'll gain: Time Management, Business Writing, Goal Setting, Negotiation, Cash Management, Business Planning, Planning, Project Controls, Feasibility Studies, Delegation Skills, Entrepreneurship, Team Leadership, Business Correspondence, Creative Problem-Solving, Problem Solving, Project Planning, Team Performance Management, Project Management, Communication Strategies, Communication
Customer Success learners also search
In summary, here are 10 of our most popular customer success courses
- GenerativeAI for Customer Success:Â Coursera Instructor Network
- Reports, Dashboards, and Customer Success in Salesforce:Â Salesforce
- Google AI Essentials:Â Google
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- Customer Relationship Management:Â Starweaver
- Voice of the Customer (VoC): Enhancing Experiences :Â Coursera Instructor Network
- Improving Customer Retention:Â Coursera Instructor Network
- Customer Analytics:Â University of Pennsylvania
- Introduction to CRM with HubSpot:Â Coursera Project Network
- People and Soft Skills for Professional and Personal Success:Â IBM
