Skills you'll gain: ChatGPT, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Automation, Creative Thinking, Creativity, Google Docs, Data Integration, Data Processing, Business Correspondence, Customer Inquiries, Natural Language Processing, JavaScript Frameworks, Unstructured Data

Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication

Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy

Skills you'll gain: Telephone Skills, Literacy, Active Listening, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Grammar, Language Learning, Writing, Scheduling

Skills you'll gain: Business Writing, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Concision, Cultural Diversity, Persuasive Communication

Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Technical Communication, Help Desk Support, Technical Support, Critical Thinking and Problem Solving, Issue Tracking, Rapport Building, Patience, Empathy, Time Management, Communication, Collaboration, Positivity

Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Selling Techniques, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge

Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar

Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention

Skills you'll gain: Lead Generation, Consumer Behaviour, Sales Enablement, Sales Training, Service Level Agreement, Sales Strategy, Sales Process, Sales, Customer Acquisition Management, Business Marketing, Business Strategy, Marketing, Customer Relationship Building, Cross-Functional Collaboration

Skills you'll gain: Persona Development, Search Engine Optimization, Web Analytics and SEO, Target Audience, Google Analytics, Digital Marketing, User Research, Content Strategy, Web Content, Marketing Strategy and Techniques, Social Media Strategy

Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Verbal Communication Skills, Greeting Customers, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Interpersonal Communications, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication