Compétences que vous acquerrez: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Persona Development, Sales Process, Prospecting and Qualification, Sales Strategy, Sales Presentations, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales, Employee Coaching, Sales Prospecting, Target Audience, Customer Success Management, Dashboard

Compétences que vous acquerrez: Customer Success Management, Generative AI Agents, Customer Service, Customer Support, Customer experience improvement, Customer Engagement, Personalized Service, Operational Efficiency, Technology Strategies, Business Process Automation, Data Ethics, Automation, Business Ethics

Compétences que vous acquerrez: Comportement du consommateur, Gestion de la relation client, Opportunités de marché, Étude de Marché, Commentaires des utilisateurs, Développement de nouveaux produits, Conception des services, Design Thinking, Stratégies commerciales, Analyse de la clientèle, Développement de produits, Innovation, Connaissance du client, Stratégie d'expérience client (CX)

Compétences que vous acquerrez: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service

Compétences que vous acquerrez: Gestion fiscale, Planification fiscale, Jurisprudence, Lois fiscales, Taxe de vente, Propriété et immobilier, Conformité fiscale, Impôt sur les sociétés, Impôt sur le revenu

Compétences que vous acquerrez: Regression Analysis, Data Science, Statistical Machine Learning, Data-Driven Decision-Making, R Programming, Statistical Inference, Applied Machine Learning, Classification And Regression Tree (CART), Machine Learning, Statistical Methods, Advanced Analytics, Data Analysis, Predictive Modeling

Compétences que vous acquerrez: IBM Cloud, ChatGPT, Self Service Technologies, Business Process Automation, Application Deployment, Artificial Intelligence, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing

Compétences que vous acquerrez: Accounts Receivable, Financial Statements, Cash Management, Internal Controls, Ledgers (Accounting), Revenue Recognition, Financial Accounting, Accounting, Accounting Records, Financial Analysis, Generally Accepted Accounting Principles (GAAP), Transaction Processing, Income Statement, Balance Sheet, Journals

Compétences que vous acquerrez: Business Software, Information Systems, Business Systems, Business Technologies, Management Information Systems, Information Technology, Enterprise Resource Planning, E-Commerce, Systems Analysis, Computer Hardware, Data Warehousing, Disaster Recovery, Networking Hardware, Business Ethics, Operating Systems, Business Process Management, Customer Relationship Management, Security Management, Business-To-Consumer, Data Security

Compétences que vous acquerrez: IA générative, Intelligence artificielle, Ingénierie de requête, Présentations, Microsoft Word, Présentations commerciales, Microsoft PowerPoint, Création de contenu, Microsoft Copilot, Microsoft 365

Compétences que vous acquerrez: Customer Engagement, Target Market, Digital Advertising, Customer Retention, Customer Relationship Building, Search Engine Optimization, Digital Media Strategy, Lead Generation, Digital Marketing, Marketing Strategies, Customer Acquisition Management, Customer experience improvement, Cash Flows, Marketing Communications, Web Analytics

Compétences que vous acquerrez: Renforcement des relations avec les clients, LinkedIn, Communication, Compétences en matière d'entretien, Professionnalisme, Résolution de problèmes, Expérience en centre d'appel, Techniques de désescalade, Soutien à la clientèle, Gestion des conflits, Service client, Résolution des plaintes des clients