AH
Oct 4, 2018
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
PL
Aug 2, 2020
excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations
By Brian H
•Nov 24, 2020
It was great! This course set me up for success and I cant wait to keep learning about the IT field and everything it has to offer.
By Grisha T
•Nov 17, 2020
This is a very comprehensive and helpful course that covers a wide variety of introductory fundamental concepts in the world of IT.
By Dacely R
•Oct 29, 2020
Very informative for someone who is starting out on their IT career. Knowledge obtained on this course would go a longggggg way. :D
By G K
•Oct 22, 2020
It's great! It takes rather difficult concepts but boils them down into bite sizes and makes them easier to understand and utilize!
By Xavier E
•Oct 19, 2020
Solid Course!! Qwiklabs was a bit frustrating but overall feel more knowledgeable on short term goals for my upcoming career in IT.
By sherly s
•Oct 18, 2020
This is an awesome course I have ever got across.... There was literally so much to explore and learn.
Thank you so much loved it!!!
By Yash A M
•Oct 8, 2020
To a novice like me, this is an excellent introduction to the world of IT. ThankYou Google, thank you Coursera for this opportunity
By Joshua H
•Sep 10, 2020
This course does a great job in teaching the basics of each category and gives a new learner a broader perspective of the IT field.
By Oneill T
•Aug 23, 2020
Great course. I feel like I understand the basics, the key parts like networking, security, operating systems and trouble shooting.
By Jorge D R M
•Aug 21, 2020
buenisimo, al principio todo es facil como para familiarizarse y entre mas va avanzando mejor se va poniendo y super bien explicado
By Sakif A
•Aug 15, 2020
Loved how detailed everything was. The course covered the most basic parts of IT. I have clearer concept of how our computers work.
By G‘aybullayev M Y
•Jul 30, 2020
Very cool! I would like to thank the project organizers and the Innovation Technology and Strategy Center (Uzbekistan) on Coursera.
By Carlos C E
•Jun 30, 2020
Es un curso muy completo y se dan a entender muy bien los conceptos y la información que se quiere transmitir a lo largo del curso.
By xOverSprayUrFace “ x
•Jun 28, 2020
Easy to understand and great course flow. I suggest going through the entire course and skimming through what you are confident in.
By JERARD A S
•Jun 18, 2020
I found this course to be very helpful. I really enjoyed being introduced to VM's. This feature helped me narrow down my path in IT
By Ahamed A K
•Jun 8, 2020
it was very good course, excellent teachers who could imparted good lectures giving light to the sufficient and area of the course
By MANOJ R M
•May 24, 2020
A very nice course with great concepts and great faculty. I suggest this to everyone who loves to work as an IT SUPPORT SPECIALIST.
By Lawrence K
•May 23, 2020
Great overview of IT support industry. I especially enjoyed the ending part about problem solving mindset & mock interview process.
By John c
•May 19, 2020
Good course. I knew a lot of it, but some of the things about dealing with users and troubleshooting strategies were very helpful.
By Chaz F
•Apr 20, 2020
Very informational. I learned a lot, it was a great refresher course as well as learning new things as well in terms of networking.
By GIVANNI H
•Mar 31, 2020
This course was great. I learned so much in the time that was conducted to teach the material. I look forward to the other courses.
By Bonnie A S
•Feb 26, 2020
The course was extremely information and it was taught in a easy to understand manner. Looking forward to the next course. Thanks
By Douglas G M
•Feb 22, 2020
Amazing course, very explained and easy to understand information. It surely added a lot to my knowledge in Information Technology.
By Eduardo D O
•Sep 20, 2019
Learned a lot of useful information with this course, i specially found the customer service interaction scenarios very insightful.
By Ryan j p
•Aug 30, 2019
Great learning platform and incredibly easy to follow with the guidance of the instructors. I am excited to move on to next course.