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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
158,943 ratings

About the Course

In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HW

Nov 30, 2020

I loved learning about the basics and fundamentals of IT, and I hope to continue learning about the industry in more depth! The course was wonderfully formatted for easy understanding and completion.

JO

Dec 8, 2022

Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.

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4526 - 4550 of 10,000 Reviews for Technical Support Fundamentals

By Julian b

Feb 1, 2023

Excellent introductory course to IT, very good resources and very well explained classes. Resources and materials to help understand the material shown here.

By Stacy L

Jan 10, 2023

I thought the course was great, very clear instructions and easy to follow. There were a few videos that I watched a few times to help me better understand.

By Shakeel A

Oct 15, 2022

A great learning curve for newbies! and knowing the fact that it's being taught by the Googlers themselves, makes it even more credible source of knoweldge.

By Luis A R N

Aug 26, 2022

The best introductory course to start the journey in the IT world. Now hoping to continue with the next in the specialization to grow within this new career.

By Molly R

Jul 8, 2022

I loved all the instructors. I am excited to be learning about all of this technology. How it functions. How it works in the world. How it changes lives.

By Farhad L

Jul 7, 2022

An outstanding course provided by Google! I enjoyed my learning journey a lot throught this course. Thanks to Google and Coursera! Highly recommended by me.

By MONDAY C J

Jun 22, 2022

THANK YOU GOOGLE FOR THIS OPPORTUNITY AND TO ALL THE WONDERFUL GUYS THAT MADE THIS COURSE A WRAP YOU GUYS ARE THE BEST I SINCERELY LOVE YOU GUYS FROM NIGERIA

By Hannah T

Jun 11, 2022

Excellent!

At your own pace!

Relaxed, smart, relatable instructors.

Concise information.

I am deeply grateful for this opportunity. Thank you to the whole team.

By Dina D

May 9, 2022

I just want to say Thank YOU Google for giving us this oportunity to learn what we need to be able to change or upgrade our carriers.

Thank you very much!!!!!

By Robert T

Apr 21, 2022

This course is really well put together, I am self taught and looking to advance my knowledge in computer systems.

I think this course will help me with that.

By Stacy A B

Dec 10, 2021

This first course was great! It introduced me to the field of IT and provided basic knowledge I need to further my interest in computers and IT application.

By Muhammad A Q

Dec 9, 2021

This course provides you with the basic information that is required for eveyone novice to students to who really needs a good revision of basic IT concepts.

By Tavis M

Sep 22, 2021

I love that all the basics of IT were covered. Instructors were great at explaining clearly each subject that was covered. I love that this was self paced.

By Mária F

Jul 21, 2021

I enjoyed the course. Presentations about difficult topics are creative and interesting. Talks about the IT Support job are really inspiring and motivating.

By Jennalyn P

Jul 11, 2021

I was amazed how much I learned about this course. I learned how to assemble a computer hardware. This course way beyond my expectation. Thank you Coursera!

By Ghulam F

Jul 2, 2021

This course provides consice yet valuable fundamentals concepts in a well-defined manner. I recommend this course for newbies who have never know about IT.

By Jasmine G

Apr 26, 2021

It was great. I loved this introduction and little taste of what will be coming in the next courses. It excites me and makes me want to further my knowledge.

By Kalen H

Apr 18, 2021

This course was a very good intro into a large amount of IT concepts. I'm excited to actually dive in to networking with the next course in this certificate!

By Athi Y M

Mar 18, 2021

I really enjoyed this course. What I found really great was the fact that they made the video's short so that one can process the info they are given better.

By Diana D

Dec 28, 2020

This course is a must! Our daily lives involves technology and this one deepens our understanding of how everything works in these time of tech savvy world

By Sebastián F

Dec 23, 2020

I think is a great introductory course touching several subjects, both technical and more general & relevant subjects like customer service, problem solving.

By Mukiza D

Dec 16, 2020

i want to thanks all teachers of coursera especially IT Support Specialist of Google they helped me a lot about this course and i learn a lot thank you again

By Adelle B

Nov 9, 2020

Thank you Workforce of 2012 and for providing growth beyond my potential. And thank you SPC allowing me a chance to grow and express myself! It has been fun.

By ANAND B V

Oct 8, 2020

I highly recommend this course to everyone who wants to step into an IT career. This course had everything for a fresher to start their career in IT support

By Dennis C

Sep 6, 2020

By far the best course I have ever had. Thank you for the wonderful content, incredible instructors and welcoming community. I hope to achieve more with you.