A very informative certificate course. It covers all the basics you need to begin. If you have been in the field for awhile, it may be too simple though.

Great course! I’m already an IT professional and as such it didn’t take me long (at all) to complete but the material was clear, concise and informative.

I little slow and simple as a start but it makes a great entry point for everyone and I can respect that its goal is to bring everyone to the same level.

Great insight and introduction to IT field! Very pleased with the passion put forth from the staff involved in creating a fun and informative curriculum.

Thank you for this. This course served as a refresher as well as provided an updated insight to what I have been doing as my primary job all these years.

Super easy to follow! Directions were clear, details were provided and the additional resources made this course the perfect start to this certificate!!!

This course is worth the go on a 100 percent it provides the proper learning materials and very friendly instructors...i thank each and everyone of them.

It was a short introduction course to IT, and information given here is not hard to understand. So, it is for everyone who want to learn something in IT

Excellent course, I am learning a lot, soo I will become an specialist and I want to work in Google USA, I have a lot for to share and make a great job.

I really enjoyed every step of the training. The tutors broke down all the technical details and it was very easy to understand.

I'm glad I went for this.

This corse has opened my eyes to alot more in the computer world then i alresdy new about . Thank you for giving me the chance too see were this will go.

Great way to learn the fundamentals. The material was easily digestable and the speakers were all great in explaining everything needed to be successful.

The first step of understaning the technologies we are living in. It is simple and best way to get you into IT and other further technological knowledge.

Great foundations to get started. Many of the presenters were engaging and all provided pertinent information needed to move ahead in this certification.

Well structured course. Sound advice on customer service would serve well in all circumstances in life.

Enjoyed it, and learned without being overwelmed.

It is repetitive if you've been in the workplace for several years, but it does reinforce a good foundation. I highly recommend taking the time to do it.

Very good and learned a lot of information in a short amount of time. The hands on labs were good and presented a lot of good knowledge for the IT field.

The Technical Support Fundamentals was completed. How do I enroll to complete other 4 sections? Please respond back. I'm trying to start back today...

Was able to complete Technical Support Fundamentals two weeks earlier than expected. Courses are set up in a way that makes it very hard for you to fail.

Thanks to this wonderful and informative course. Not only teaching basics and techniques also molding to how to face interviews and deal with confidence.

Really great course to take to get a introduction into lots of different applications of technology. Gives you a great basis of expanding your education.

This course was very informative and easy to understand, it has taught me a lot and helped me understand fundamentals that i once thought were confusing.

Wow in a short time I've learned a lot! Today's my rest day but I tried to stay awake for this. All the topics are interesting and encouraging. Thank you

It was a great course.

I really want to know how CPU processes data. Now I know how it works....

Thank You Google & Lecturers .

Thank You Coursera.........

Good introductory information

Somewhat simplistic at times, but

Excellent for beginners or those pursuing a career transition

Easy time frame for completion