IBM
IBM Systems Analyst Professional Certificate
IBM

IBM Systems Analyst Professional Certificate

Prepare for a career as a systems analyst. Build in-demand skills & hands-on experience employers want. No prior experience or degree required

IBM Skills Network Team
Daniel C. Yeomans
Skill-Up EdTech Team

Instructors: IBM Skills Network Team

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Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

4 months
at 8 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
Beginner level

Recommended experience

4 months
at 8 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Build the job-ready skills systems analysts use, including process modeling, requirements gathering, and stakeholder management in just 4 months.

  • Learn how to create data visualizations and dashboards using tools like Excel and Cognos to support business decision-making.

  • Develop working knowledge of IT systems design, analysis, software testing, deployment, and maintenance strategies.

  • Apply generative AI techniques to solve complex systems analysis problems.

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Taught in English
Recently updated!

May 2025

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Coursera Career Certificate

Professional Certificate - 8 course series

What you'll learn

  • Understand the role of a Systems Analyst in Business Information Systems (BIS) and their impact on organizational success

  • Develop foundational knowledge of Systems Analysis and its importance in identifying business needs

  • Identify system issues and articulate their implications for business processes

  • Recognize the basics of the System Development Life Cycle (SDLC) and its phases

What you'll learn

  • Job-ready skills in process modeling and requirements gathering for business analysis without any prior experience

  • How to apply BABOK principles in real-world scenarios

  • Methodologies for process mining and utilizing tools for comprehensive analysis to derive actionable business insights

  • Effective system modeling by creating entity-relationship diagrams (ERDs), data flow diagrams (DFDs), and applying unified modeling language (UML)

Skills you'll gain

Category: Project Management
Category: Operating Systems
Category: Cloud Computing

Business Analysis: Project and Stakeholder Management

Course 320 hours4.8 (12 ratings)

What you'll learn

  • Job-ready skills in project and stakeholder management that employers value in a good business analyst

  • The fundamental concepts of project management, including project phases, communication strategies, stakeholder, and risk management

  • How to apply various project management tools to effectively manage projects, conduct risk assessments, and plan communication strategies

  • How to implement effective communication strategies to engage stakeholders throughout the project lifecycle

Skills you'll gain

Category: Data Analysis
Category: Data Visualization

Data Visualization and Dashboards with Excel and Cognos

Course 415 hours4.7 (4,159 ratings)

What you'll learn

  • Create basic visualizations such as line graphs, bar graphs, and pie charts using Excel spreadsheets.

  • Explain the important role charts play in telling a data-driven story. 

  • Construct advanced charts and visualizations such as Treemaps, Sparklines, Histogram, Scatter Plots, and Filled Map Charts.

  • Build and share interactive dashboards using Excel and Cognos Analytics.

Skills you'll gain

Category: Business Communication

Information Technology (IT) Fundamentals for Everyone

Course 519 hours4.7 (194 ratings)

What you'll learn

  • Define operating systems, computer components, programming concepts, databases, and explain the differences between commercial and open software

  • Summarize the importance of computer networks, including wired and wireless connections; explore network resources and storage types in MS Windows

  • Describe how to protect against security threats, address public browsing security concerns, and list password management best practices

  • List the benefits of cloud computing, describe the cloud infrastructure layer, virtual machines, and summarize features of ticketing systems

Skills you'll gain

Category: Software Testing

What you'll learn

  • Develop System Models – Create Data Flow Diagrams (DFDs) and Entity-Relationship Diagrams (ERDs) to represent data movement and relationships

  • Apply Unified Modeling Language (UML) – Use UML diagrams to design system architecture, workflows, and interactions

  • Design Technical Workflows – Structure component interactions and data flows for efficient system operation

  • Analyze Existing IT Systems – Evaluate IT systems such as ERP, CRM, and other enterprise solutions to understand their structure and function

Skills you'll gain

Category: Business Communication

What you'll learn

  • Conduct User Acceptance Testing (UAT) to ensure systems meet user expectations

  • Implement Quality Assurance practices to maintain high standards in system performance

  • Manage System Configuration/Deployment/Maintenance for seamless rollouts and ongoing support

  • Troubleshoot system issues and provide Technical/System Documentation for resolution

What you'll learn

  • Master systems analysis, requirements gathering, and IT design to solve real business challenges with end-to-end solutions.

  • Design end-to-end IT solutions aligned with business goals using stakeholder feedback, feasibility analysis, and technical specs

  • Create professional requirements docs, process models & tech specs to implement effective IT solutions for real organizations

  • Refine IT solutions via prototyping and stakeholder feedback to align with business needs and technical feasibility

Skills you'll gain

Category: Risk Management
Category: Project Management
Category: Communication

Instructors

IBM Skills Network Team
IBM
67 Courses1,277,017 learners
Daniel C. Yeomans
SkillUp EdTech
28 Courses112,795 learners
Skill-Up EdTech Team
SkillUp EdTech
78 Courses218,935 learners

Offered by

IBM
SkillUp EdTech

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Frequently asked questions

¹Based on Coursera learner outcome survey responses, United States, 2021.