This course is so good for the people with no previos knowledge in the field, and also is so fun for people with knowledge!

El curso es excelente, detalla muy bien todo lo que uno encuentra día a día en el campo de las tecnologías de la información

I some of the supplemental readings earlier on weren't Wikipedia articles . It made it confusing what part I should focus on

It was very user friendly and encouraged me to want to know more. I became less afraid of tech and want to know and do more.

Thanks to the commonwealth of learning, Google, and Coursera for putting up this practical and insightful IT support course.

Very good course for entry level knowledge of IT fundamentals. Would recommend to anyone looking to learn more regarding IT.

I enjoyed this course however, I'm not sure what happened on my quiz. I don't think all the numbers in the chart were there.

I learned a ton! Very good introduction to the IT world and left me excited to learn more through the rest of the 5 courses.

good course. just in one course i can learn about troubleshooting, customer service, software hardware, networking and etc.

One of the Best course !! It starts from scratch for students to learn every fundamental that they need to use in Daily life

This training is really great. The facilitators messages about their endeavor into IT is highly overwhelming and propelling.

I really enjoyed this course content and all of the instructors, it made me want to keep going and finish the whole program.

Un curso maravilloso! Da información actualizada con contenidos fáciles de aprender y reforzados con evaluaciones sumativas.

This course is great..I am looking forward to do other courses as well.

Thank you Google and all the instructors taught us..

Great for a refresher and if you berely getting your feet wet it gives you more than enough information to get you going. :)

I really learnt what I used to think was difficult. All thanks to Coursera for giving me the previlege to acquire new skills

The is very interesting,I enjoyed every session of the course. I can get a certificate for the technical support fundamental

Its was a convenient way to learn tech support. I feel like I gained much knowledge without stessing myself over. I tried IT

This is the first step but not the last step in advancing my skills and knowledge this was a good beginner course thank you.

I learned a lot beyond my expectation. Thank you all to all lectures of Technical Support Fundamentals.

Thank you once again.

O curso é ótimo !! E o certificado pelo Google tem uma grande importância nas seleções para o mercado de trabalho.

Obrigada.

this course is awesome. i highly recommend it for beginners who are dreaming about it field as a first place to get started.

This taught me a lot I didn't know that much about computers. I'm always looking forward to learning new things and growing.

I learned so much information about it software and hard ware and operating systems and much more thank you so much coursera

I have learned so much and I feel like I am learning a secret skill. I am really enjoying myself. I cannot wait to continue.