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Results for "customer relationship management"
Starweaver
Skills you'll gain: Customer Relationship Management (CRM) Software, Customer Retention, Loyalty Programs, Customer Analysis, Relationship Management, Customer Success Management, Target Market, Data-Driven Decision-Making, Sales Management, Business Intelligence, Marketing Strategies, Trend Analysis, Performance Measurement, Performance Management, Business Development
Status: Free TrialSalesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Customer Relationship Management (CRM) Software, Sales Operations, Customer Relationship Management, Sales Development, B2B Sales, Data Management, Customer Data Management, Databases, Data Cleansing, Business-To-Consumer
Status: FreeCoursera Project Network
Skills you'll gain: HubSpot CRM, Customer Relationship Management, Customer Data Management, Email Marketing, Marketing Materials, Business Software, Sales Development, Customer Communications Management, Sales Pipelines, Dashboard, Data Management, Customer Service, Marketing, Sales Operations, Team Oriented
Knowledge Accelerators
Skills you'll gain: Customer Support, Service Level Agreement, Customer Service, Help Desk Support, Technical Support, Problem Solving, Verbal Communication Skills, Conscientiousness, Communication, Resourcefulness, Rapport Building, Active Listening, Empathy, Process Management
Status: Free TrialRice University
Skills you'll gain: Conflict Management, Professional Networking, Meeting Facilitation, Relationship Management, Relationship Building, Communication, Mentorship, Active Listening, People Management, Constructive Feedback, Influencing, Coaching, Stakeholder Management, Leadership
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Descriptive Analytics, Data-Driven Decision-Making, Marketing Analytics, Predictive Analytics, Customer Insights, Customer Analysis, Business Analytics, Customer Data Management, Analytics, Marketing, Data Collection, Market Research, Regression Analysis, Consumer Behaviour, Correlation Analysis
What brings you to Coursera today?
Status: Free TrialRutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Lean Six Sigma, Lean Manufacturing, Demand Planning, Procurement, Supplier Relationship Management, Forecasting, Supply Chain Planning, Process Improvement, Supplier Management, Operations Management, Customer Demand Planning, Purchasing, Production Process, Supply Management, Supply Chain, Warehouse Management, Inventory and Warehousing, Inventory Management System, Logistics
Status: Free TrialStatus: AI skillsSkills you'll gain: Quality Management, Project Management Life Cycle, Requirements Analysis, Project Scoping, Project Closure, Project Management, Project Planning, Agile Project Management, Continuous Improvement Process, Project Controls, Backlogs, Stakeholder Communications, Milestones (Project Management), Quality Assessment, Team Management, Agile Methodology, Project Documentation, Change Management, Interviewing Skills, Applicant Tracking Systems
Coursera Instructor Network
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Status: Free TrialStatus: AI skillsSkills you'll gain: Paid media, Social Media Marketing, Social Media Management, Social Media, Marketing Analytics, Target Audience, Marketing Budgets, Social Media Strategy, Social Media Campaigns, Instagram, Content Creation, Campaign Management, Marketing Effectiveness, Marketing, Performance Analysis, Key Performance Indicators (KPIs), Goal Setting, Advertising, Brand Management, Digital Marketing
Status: Free TrialHubSpot Academy
Skills you'll gain: Sales Enablement, Data Visualization, Sales Presentations, Sales Management, Prospecting and Qualification, Persona Development, HubSpot CRM, Sales Training, Sales Strategy, Sales Process, Lead Generation, Employee Onboarding, Sales Pipelines, Target Audience, Sales, Dashboard, Customer Success Management, Business Reporting, Content Marketing, Customer Relationship Management (CRM) Software
Skills you'll gain: Business Development, Relationship Management, Rapport Building, Professional Networking, Selling Techniques, Communication, Upselling, Target Market, Business Communication, Customer Analysis, Stakeholder Engagement, Customer Retention, Business Strategy, Organizational Development, Market Research, Personalized Service, Active Listening
Searches related to customer relationship management
In summary, here are 10 of our most popular customer relationship management courses
- Customer Relationship Management: Starweaver
- Sales and CRM Overview: Salesforce
- Introduction to CRM with HubSpot: Coursera Project Network
- Customer Service Fundamentals: Knowledge Accelerators
- Relationship Management : Rice University
- Customer Analytics: University of Pennsylvania
- Supply Chain Management: Rutgers the State University of New Jersey
- Google Project Management:: Google
- Improving Customer Retention: Coursera Instructor Network
- Meta Social Media Marketing: Meta
