This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.

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Employee Relations
This course is part of HRCI Human Resource Associate Professional Certificate


Instructors: Brad Boyson
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(279 reviews)
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What you'll learn
Explain performance management concepts for all levels of employees
Outline organizational design principles and strategies for effectiveness
Evaluate policies for the workforce and employees of an organization
Skills you'll gain
- Business Continuity
- Business Ethics
- Employee Engagement
- Organizational Structure
- Communication Strategies
- Policy Development
- Human Resource Policies
- Performance Appraisal
- Employee Performance Management
- Performance Management
- Employee Relations
- Human Resource Strategy
- Conflict Management
- Diversity and Inclusion
- Organizational Effectiveness
- Staff Management
Details to know

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There are 4 modules in this course
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.
What's included
17 videos5 readings6 assignments4 discussion prompts
This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.
What's included
16 videos2 readings5 assignments1 peer review2 discussion prompts
Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.
What's included
28 videos6 readings7 assignments1 discussion prompt
This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.
What's included
18 videos6 readings5 assignments3 discussion prompts
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Reviewed on Nov 2, 2023
This is great for those aspiring or planning to get to hr.
Reviewed on Jul 9, 2024
Extremely helpful information with an amazing instructor who is just perfect with the speed, language, and tone of her voice. I enjoyed learning so much from her <3!!
Reviewed on Mar 31, 2024
Very helpful to add insight and the presentation of the material is very interesting and easy to understand, especially for learning with flexible time. Thankyou Coursera

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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
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