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Learner Reviews & Feedback for Business Analysis & Process Management by Coursera Project Network

4.4
stars
6,435 ratings

About the Course

This is a guided project for both beginners and professionals managing small to medium enterprises or working in the fields of business analysis & business process management. It provides you with the initial know-how of analyzing businesses from a process view which allows you to further develop the skill needed to create solutions to your current business problems. By the end of this project, you will be able to: analyze business processes and find solutions to existing business problems; define your business processes, their objectives and how they flow within the organizational context; identify the different process stakeholders and their roles in your business processes; and evaluate the current business from a process view, break down the problems, and find an applicable business solution. Note: This project works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

FS

May 15, 2022

It was great learning. The course is well structured and the instructor is very clear and knowledgeable about the concepts. Thank you, for providing me with such a great learning opportunity.

NF

Apr 15, 2023

this guide help me more to understand the basic of business analysis & process management I'm so glad to achieve the first step in this program thanks to my lecture all the best

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Apr 4, 2025

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Dec 15, 2024

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May 27, 2024

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By Akash S

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May 28, 2021

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By João P G S

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By Ariescapes

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Oct 29, 2024

This was a simple project for the first introduction that provided the basics of a business analyst's job description. I wish there were additional resources for flow charts than a limited free version of lucid charts, but that's not on the instructor. Or even the use of charts in Google or a similar free program. A point of improvement I would have liked is more options for problem breakdowns and the '5 whys' to get to the root cause. This way a student it felt less like I was told and more that I had to figure it out.