Marketing is an important application of Generative AI to create personalized and targeted marketing campaigns to stay ahead of the competition. Customers expect more personalized and engaging experiences from brands. This specialization introduces the building blocks of Generative AI and how Generative AI frameworks, applications, and considerations are essential to create and sustain an effective AI marketing solution. This specialization is ideal for marketing professionals who want to learn the basic Generative AI principles and use Generative AI to increase productivity for marketing services within their organization.

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Generative AI in Marketing Specialization
Enhance marketing creativity using Generative AI. Discover how Generative AI can impact and transform your marketing organization.

Instructor: Rajkumar Venkatesan
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What you'll learn
You will use the fundamentals of Generative AI to practice creating logos marketing content and services.
You will learn how to review and deploy a chatbot for marketing and customer service.
You will learn how to implement an AI Marketing strategy and how to navigate the various strategic internal and external considerations.
Overview
Skills you'll gain
- Brand Awareness
- Pay Per Click Advertising
- Branding
- Marketing Strategy and Techniques
- Keyword Research
- Machine Learning
- Design Thinking
- Customer Insights
- Brand Strategy
- AI Personalization
- Marketing Design
- Customer Relationship Management
- Personalized Service
- Business Marketing
- Search Engine Marketing
- Digital Marketing
- Large Language Modeling
Tools you'll learn
What’s included

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Advance your subject-matter expertise
- Learn in-demand skills from university and industry experts
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- Develop a deep understanding of key concepts
- Earn a career certificate from University of Virginia Darden School Foundation

Specialization - 4 course series
What you'll learn
You will learn the basic principles and frameworks of Generative AI in marketing.
You will learn how to effectively "listen" to customer insights through practice by promoting a brand online.
Skills you'll gain
What you'll learn
You will learn how to create a brand essence statement for brand awareness.
You will learn how to create a logo for a brand using Generative AI.
Skills you'll gain
What you'll learn
You will learn how to evaluate and enhance a chatbot’s performance for marketing and customer service.
You will learn how to customize Generative AI for customer support and customer engagement.
Skills you'll gain
What you'll learn
You will learn the key strategic considerations of change management and ethics in Generative AI.
You will learn how to create a customer journey map.
Skills you'll gain
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Frequently asked questions
No prior experience is required, however some familiarity with basic marketing and AI is helpful.
This entire specialization can be completed in 12 weeks as there are 3 courses in which you can allocate 4 weeks per course.
It is recommended to take the courses in order. Each course builds from the previous course.
More questions
Financial aid available,